Carla Scott
Mount Laurel,NJ
Summary
Healthcare professional equipped with extensive experience in overseeing medical practices and ensuring smooth operational workflows. Known for fostering team collaboration and achieving key results in dynamic environments. Demonstrates strong leadership and interpersonal skills, ensuring adaptability and reliability in meeting evolving needs. Professional with comprehensive experience in healthcare management, emphasizing operational efficiency and patient care excellence. Skilled in team leadership, ensuring smooth practice operations and adaptability to evolving healthcare needs. Expertise in financial oversight, regulatory compliance, and staff development, fostering collaborative environment that drives results. Reliable and resourceful, consistently delivering effective solutions and improvements.
Overview
27
27
years of professional experience
Work History
Medical Practice Administrator
Rowan/Virtua Dept. of Pediatrics
10.2024 - Current
- Monitored financial health of the practice through regular budget analysis, identifying areas for potential cost savings or revenue generation.
- Reduced wait times for patients, optimizing the flow of daily appointments and procedures.
- Established robust internal communication channels to keep staff informed about important updates or policy changes affecting their roles within the practice.
- Fostered an inclusive and welcoming environment for all patients, prioritizing accessibility and accommodation of diverse needs.
- Collaborated with physicians to develop strategic plans for continued growth and expansion of the practice''s service offerings.
- Oversaw inventory management, reducing waste by closely monitoring supplies usage and ordering as needed.
- Improved overall office efficiency with effective delegation of tasks to administrative team members.
- Addressed and remedied all patient or team member issues.
- Provided supervision and management to team of support personnel.
Practice Administrator
Delaware Valley Institute of Fertility & Genetics
01.1998 - 04.2024
- Managed daily operations, staff and providers of medical practice, ensuring efficiency and quality care
- Oversaw budget and financial reports, improving revenue and reducing expenses
- Quick books, Payroll, A/R and A/P, Billing , Cycle Revenue Reconciliation
- Obtained and maintained certifications for the practice ...FDA, CAP, CLIA ,and AAAASF
- Human Resource roles which included health care benefit administration , time off record keeping, payroll, hiring , training and dismissals
- EMR, EHR training with employees and physicians
- Credit card reconciliation, daily deposits
- Implemented new procedures and technologies to streamline operations and enhance patient experience
- Led team in achieving and maintaining compliance with industry regulations and standards
Education
Associate Degree -
Burlington County College
Pemberton, NJTimeline
Medical Practice Administrator
Rowan/Virtua Dept. of Pediatrics
10.2024 - Current
Practice Administrator
Delaware Valley Institute of Fertility & Genetics
01.1998 - 04.2024
Associate Degree -
Burlington County College
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