Microsoft Office, Newton, Edison, Titan
Carla Selfridge
Douglasville,GA
Summary
My Expertise: Food Handling which includes food safety, testing food temperature, preparing, packaging, quality of food hot or cold, cleanliness, Management of Staff and following standards and state regulations. Creating and reviewing reports and trends. My Objective: To obtain employment in an organization that will utilize my education, skills, and years of experience, in the development and growth of operations in line with the organization’s mission and goals. Dedicated Food Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Food Service Director
Five Star Breaktime Solutions
10.2023 - Current
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Worked with qualified chef to diversify menu with new offerings.
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Developed strategies to improve food service levels for busy facility handling 900+ meals each day.
General Manager of Operations
Southwest Foodservice Excellence
04.2022 - 10.2024
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Nutritional Specialist
Los Angeles Youth Network
02.2016 - 02.2019
- Maintained up to date information on all menus and activities occurring in or on behalf of four facilities
- Practiced food Safety according to the standards and state regulations
- Inspected food for quality pre- and post-packaging
- Managed day to day food preparation and delivery
- Actively maintained accurate records and kept culinary facilities compliant with the state regulations
- Promotes daily opportunities for students to engage in nutritional food
- Responsible for responding to emergency situations in accordance with campus and corporate policies
- Maintain monthly and quarterly assessments of the financial food allowance
- Decreased prime cost by 6.3% fiscal year 16-17
- Decreased prime cost by 11% in fiscal year 17-18
- Reconciled monthly financial activity for special events and day to day activities
- Maintained administrative files for various kitchen equipment to include monthly, annual preventive maintenance logs
- Developed procedure to implement state policies and procedures to ensure federal rules and regulations
- Updated annual applications with local, state, and federal agencies
- Reviewed applications for completeness
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
Owner/Operator
The Food Lady
01.2007 - 06.2014
- Preparation of 6,200 + meals daily
- Maintained compliance with regulatory agencies including National School Lunch Program and the State of California
- Managed a staff of 60 + employees
- Communicated in a timely manner to internal and external clients to identify special dietary conditions
- Scheduled and organized the set up for monthly and annual events across four facilities to include commencement ceremonies and athletic events
- Planning
- Managed and increased the effectiveness and efficiency of Support Services (HR, and Finance), through improvements to each function as well as coordination and communication between support and business functions
- Perform facility walkthroughs to assess cleanliness and preparedness at the beginning and end of shift
- Practiced food Safety according to the standards and state regulations
- Inspected food for quality pre- and post-packaging
- Managed day to day food preparation and delivery
- Managed and performed kitchen opening and closing activities
- Maintained daily inventory and order placement among several food service vendors
- Prepared menu development, and nutrition education curriculum
- Determined program needs to drive program expansion
- Utilized Microsoft-Word, Excel, PowerPoint, and Outlook.
Director of Food Services
Community Harvest Charter School
09.2004 - 01.2007
- Developed and implemented food program for middle/high school students, including inventory control and quality inspection
- Designed and implemented food service policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
- Contributed to team effort by accomplishing related results as needed
- Maintained compliance with State and Federal NSLP requirements
- Reviewed and analyze special reports; summarizing information; identifying trends
- Maintained office staff by recruiting, selecting, orienting, and training employees
- Utilized Microsoft-Word, Excel, PowerPoint and Outlook.
Education
Bachelor of Science - Management Information Systems
California State University - Long Beach
Long Beach, CASkills
- Operations Management
- Staff Development
- Business Analysis
- Customer Service Management
- Inventory Management
- Scheduling
- Payroll Administration and Timekeeping
- Hiring and Onboarding
- Employee reviews
Education Certifications
- California State University, Long Beach, Bachelor of Science- Information Systems, Long Beach, CA
- ServSafe Food Handler Certification, 5218187, 09/01/24
Certification
Servsafe Manager
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursWork from home option4-day work weekTimeline
Food Service Director
Five Star Breaktime Solutions
10.2023 - Current
General Manager of Operations
Southwest Foodservice Excellence
04.2022 - 10.2024
Nutritional Specialist
Los Angeles Youth Network
02.2016 - 02.2019
Owner/Operator
The Food Lady
01.2007 - 06.2014
Director of Food Services
Community Harvest Charter School
09.2004 - 01.2007
Bachelor of Science - Management Information Systems
California State University - Long Beach
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