Summary
Work History
Education
Skills
Accomplishments
Timeline
Carla Sizemore

Carla Sizemore

Silvis,IL

Summary

Proven to excel in high-pressure environments, I significantly enhanced FedEx Ground's package handling efficiency through meticulous organization and strict adherence to safety protocols. My ability to foster team collaboration and leverage heavy lifting skills resulted in a notable decrease in package damage rates, showcasing my commitment to quality and teamwork.

Work History

Package Handler

FedEx Ground
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Tax Specialist 3

H&R Block
  • Maintained thorough and current understanding of applicable tax laws.
  • Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
  • Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
  • Reviewed financial statements for accuracy and integrity.
  • Conducted ongoing professional development activities to stay current with changing industry trends, legislation, rules, regulations affecting taxation practices.
  • Collected and submitted required tax payments.
  • Managed a diverse portfolio of clients, delivering high-quality service and fostering long-term relationships.
  • Managed tax submissions and made sure all information complied with regulations.
  • Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.
  • Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses, and non-profit organizations.

TSR

APAC Customer Services
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Legal Assistant

Michael J. Warner Attorney at Law
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.

Tree Trimmer

Weber Tree Forest
  • Increased curb appeal for residential properties through meticulous trimming of trees and shrubs.
  • Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
  • Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
  • Maximized equipment lifespan by diligently cleaning tools after each use, reducing repair costs over time.
  • Developed strong professional relationships with clients based on trust, reliability, and consistent delivery of quality services provided in a timely manner.
  • Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Demonstrated strong communication skills when interacting with clients, addressing questions or concerns regarding the tree trimming process.

Parts Packer

XPAC
  • Maintained a clean and safe working environment, adhering to OSHA guidelines for proper lifting techniques and equipment usage.
  • Contributed to the development and implementation of new policies and procedures, optimizing workflow for increased efficiency.
  • Assisted in the evaluation of warehouse layout changes, contributing to improvements in overall organization and accessibility of inventory items.
  • Participated in ongoing training sessions to enhance job-related knowledge and skills continually throughout employment tenure.
  • Increased order accuracy by diligently verifying part numbers before fulfilling requests.
  • Prepared shipments accurately using appropriate packaging materials, preventing damage during transit while maintaining cost-effectiveness measures.
  • Assisted in conducting regular inventory audits, identifying discrepancies and adjusting stock levels accordingly.
  • Mentored new hires on company policies and procedures, fostering a positive work culture that valued teamwork and shared responsibility.
  • Resolved issues related to incorrect or damaged parts quickly, minimizing delays in customer order fulfillment processes as much as possible.

Telemarketer

Sunset Lakes Resort
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Education

Master's Degree In Criminal Justice - Criminal Justice

Colorado Technical University Online Campus , Colorado Springs, CO
06.2019

Focused on Juvenile justice in the courts, special problems facing criminal Justice departments today, how to spot a sex trafficking victim, differences between terrorism and homegrown terrorism. What to do if you're a first responder and there's a terrorist attack on your city.

Bachelor's Degree In Criminal Justice - Criminal Justice

Colorado Technical University Online Campus , Colorado Springs, CO
06.2018

Studied Counterterrorism techniques, City Government Administration, Constitutional Law, City Emergency Preparedness, Court Administration, collection, crime scene investigation, collection of evidence, and following proper chain of custody.

Associates Degree In Criminal Justice - Criminal Justice

Brown Mackie College, Bettendorf, IA
04.2017

Studied Juvenile justice , Constitutional Law and special cases decided by the Supreme Court dealing with violations of Civil rights. Rehabilitation of released convicts, Community Policing vs Current model of Policing. Stanford Experiment. Research and presentation. City administration.

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading

Accomplishments

Graduated Suma Cum Laude my Sophomore year.

I maintained a 3.9 to 4.0 GPA all 3 years at Colorado Technical University.

I have excellent research and presentation skills

Timeline

Package Handler - FedEx Ground
Tax Specialist 3 - H&R Block
TSR - APAC Customer Services
Legal Assistant - Michael J. Warner Attorney at Law
Tree Trimmer - Weber Tree Forest
Parts Packer - XPAC
Telemarketer - Sunset Lakes Resort
Colorado Technical University Online Campus - Master's Degree In Criminal Justice , Criminal Justice
Colorado Technical University Online Campus - Bachelor's Degree In Criminal Justice , Criminal Justice
Brown Mackie College - Associates Degree In Criminal Justice , Criminal Justice
Carla Sizemore