Carla Slaughter
San Bernardino,CA
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service, accuracy and efficiency and comfortable working with little oversight.
Overview
4
4
years of professional experience
Work History
Pick up Clerk
Bobs Discount Furniture
San Bernardino, CA
10.2020 - 04.2021
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Interacted with customers by phone, email or in-person to provide information.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Clerk
Capstone Logistics
Moreno Valley, CA
09.2019 - 09.2020
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Supported office clerical functions using word processing and other software, email and office machines.
- Assisted with payment processing and investigating variances in cash amounts.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots tables and filters.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Organized computer-based information to minimize errors.
- Pulled and organized requested documentation.
- Transcribed documents using transcription aural equipment with high levels of initial accuracy.
- Observed all deadlines, enabling timely completion of tasks.
- Completed transactions, exchanges and returns to support payment processing.
Sanitation Crew
Capstone Logistics
Moreno Valley, CA
04.2019 - 09.2019
- Complied with company policies regarding safe storage of chemicals.
- Stocked supplies in restroom and other stations throughout office building.
- Monitored inventory of cleaning products and re-ordered as needed.
- Followed sanitation schedule and documented cleaning activities.
- Took out garbage and recycling daily.
- Cleaned interior and exterior windows in office building.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Sanitized floors and walls to protect workers.
Warehouse Associate
Home Depot
Redlands, CA
07.2018 - 03.2019
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Cashier
Pizza Hut
San Bernardino, CA
10.2017 - 07.2018
- Helped customers find specific products, answered questions and offered advice.
- Read weekly sales inserts and monitored price changes.
- Resolved issues with cash registers, card scanners and printers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed customer payments quickly and returned exact change and receipts.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
Cashier
Panda Express
San Bernardino, CA
12.2015 - 11.2016
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Education
High School Diploma -
San Andreas High School
Highland, CASkills
Billing and invoicingCustomer satisfactionSchedule and calendar managementVerbal and writing communicationProcessing mailDriver communicationsHandling paymentsDatabase managementPeer relationshipsDatabase entryProfessional and matureScanning and copyingCustomer serviceAdvanced MS Office Suite knowledge
Timeline
Pick up Clerk
Bobs Discount Furniture
10.2020 - 04.2021
Clerk
Capstone Logistics
09.2019 - 09.2020
Sanitation Crew
Capstone Logistics
04.2019 - 09.2019
Warehouse Associate
Home Depot
07.2018 - 03.2019
Cashier
Pizza Hut
10.2017 - 07.2018
Cashier
Panda Express
12.2015 - 11.2016
High School Diploma -
San Andreas High School