Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Sperry

Groton,SD

Summary

Accomplished Finance/Business Manager at Groton Ford LLC, adept in credit analysis and customer relationship development. Demonstrates success in enhancing customer financing options and protection, achieving dealership goals, and ensuring low costs for clients. Skilled in verbal communication, my background also spans to social work and customer service, underscoring my ability to build and manage relationships effectively.

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Always has a willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience

Work History

Finance/Business Manager

Groton Ford LLC
10.2012 - Current

My current responsibilities are assisting customers with financing & protection options. I work closely with several financial institutions & I am responsible for helping customers make the best decisions to protect them now & in the future. I am also responsible for various types of reporting, audits, & making sure that we as a dealership are meeting goals so we can keep costs & rates as low as possible for customers.

Customer Service & Billing

James Valley Telecommunications
10.2007 - 10.2012

My job duties consisted of working with customers to set up new services, trouble shoot, and help them with any problems they were currently having with services or a bill. I worked with customers via phone, email, and in person.

Social Worker

State of SD - Child Protection
12.2002 - 06.2007

Job duties consisted of investigating reports of child abuse & neglect, assessing & providing safety for children, & family interventions. Towards the end of my employment with DSS, I was a designated case manager. I worked closely with children in & out of their homes, foster families, birth & extended families to assure children's safety & well-being & promote reunification when possible.

Education

Bachelor in Arts & Science - Sociology - Sociology

South Dakota State University
Brookings, SD

Skills

  • Verbal and written communication
  • Customer relationship development
  • Relationship building and management
  • Multitasking Abilities
  • Reliability
  • Planning and coordination
  • Documentation skills
  • Assessment skills
  • Problem-solving abilities
  • Case Management

Timeline

Finance/Business Manager

Groton Ford LLC
10.2012 - Current

Customer Service & Billing

James Valley Telecommunications
10.2007 - 10.2012

Social Worker

State of SD - Child Protection
12.2002 - 06.2007

Bachelor in Arts & Science - Sociology - Sociology

South Dakota State University
Carla Sperry