Summary
Overview
Work History
Education
Skills
Timeline
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Carla Spoon

Fort Smith,AR

Summary

With a proven track record at UPS, I excel in route planning and customer service, ensuring timely and safe deliveries. My professionalism and adaptive problem-solving skills have fostered positive relationships with key stakeholders, significantly enhancing operational efficiency.

Overview

5
5
years of professional experience

Work History

Non Emergency Medical Transport Driver

Wingz
Little Rock, Arkansas
09.2024 - Current

Transport individuals within designated timelines. Adhere to all agency and state driver regulations.

  • Developed positive relationships with hospitals, nursing homes, and clinics through excellent customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Delivery Driver

Spark (Wal-Mart)
Fort Smith, AR
02.2020 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Seasonal Delivery Driver

UPS
Fort Smith, AR
11.2021 - 01.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.

Education

Associate of Science - Business Management

Everest University
Colorado Springs, CO
01-2015

Skills

  • Strong work ethic
  • Customer Service-oriented
  • Professionalism and courtesy
  • Route planning
  • Adaptive problem solving

Timeline

Non Emergency Medical Transport Driver

Wingz
09.2024 - Current

Seasonal Delivery Driver

UPS
11.2021 - 01.2023

Delivery Driver

Spark (Wal-Mart)
02.2020 - Current

Associate of Science - Business Management

Everest University
Carla Spoon