Summary
Overview
Work History
Skills
Timeline
Receptionist

Carla Stevenson

Lexington,KY

Summary

Demonstrates successfully at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through many years of experience in office environments. History of improving processes and increasing team efficiency. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

7
7
years of professional experience

Work History

Office Coordinator

StepStone Foster Care And Family
08.2019 - 02.2022
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Office Manager

Arkbar Transport
03.2018 - 05.2021
  • Improved employee performance by coordinating workflow and implementing performance incentives
  • Protected organizational information with effective safety and security procedures for digital and physical files
  • Completed advanced clerical tasks, including account reconciliation and document management
  • Preserved customer loyalty by quickly and completely resolving complaints
  • Resolved customer complaints and answered customers' questions regarding policies and procedures.

Medical Office Assistant

Loving Care
08.2015 - 11.2018
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.

Skills

  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Project Coordination
  • Correspondence Management
  • Meeting Planning
  • Project Management
  • Office Management
  • Travel Coordination
  • Process Improvement
  • Travel Arrangements

Timeline

Office Coordinator

StepStone Foster Care And Family
08.2019 - 02.2022

Office Manager

Arkbar Transport
03.2018 - 05.2021

Medical Office Assistant

Loving Care
08.2015 - 11.2018

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Carla Stevenson