Overview
Work History
Timeline
Hi, I’m

Carla Stewart

Waitress
Bradyville,Tennessee
Carla Stewart

Overview

22
years of professional experience
1

I have my ABC license

2

I have almost a year as a Crew Chief

1

I have taking safe serve

Work History

I Hope Restaurant

Server/Crew Chief
01.2023 - 04.2024

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Android
Arlington , Tx

Production Line Worker
03.2021 - 08.2022

Job overview

  • Followed instructions to make products in line with customer specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
  • Inspected extruded product for appearance and size defects according to specifications.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
  • Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Prioritized tasks to meet personal and team production targets.
  • Fostered a positive workplace culture that emphasized teamwork, communication, and mutual support among production line workers.
  • Exceeded production targets consistently through focused attention on task completion without compromising quality assurance measures.
  • Reduced downtime for machine maintenance by performing regular equipment inspections and addressing issues proactively.

I hope restaurant
Nashville, TN

Server
03.2018 - 03.2021

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Timeline

Server/Crew Chief
I Hope Restaurant
01.2023 - 04.2024
Production Line Worker
Android
03.2021 - 08.2022
Server
I hope restaurant
03.2018 - 03.2021

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Carla StewartWaitress