Carla Stokes Lee
Franklin,TN
Summary
Results-driven professional with over 25 years of experience in account management, customer support, sales, and marketing. Proven ability to lead teams, cultivate strong client relationships, and oversee high-value projects. Skilled in branding, communications, and strategic planning across healthcare and business sectors. Demonstrated excellence in customer service and fostering cross-functional collaboration.
Overview
28
28
years of professional experience
Work History
Sales | Marketing | Customer Support
Junction Liquors & Grapevine Wine & Spirits
01.2019 - Current
- Developed and implemented marketing and branding strategies that increased customer engagement.
- Built strong vendor relationships to improve product offerings and streamline inventory.
- Handled customer inquiries and provided tailored support to drive satisfaction and repeat business.
- Oversaw merchandising and in-store marketing to maximize sales impact.
- Worked effectively in fast-paced environments.
Brand Development Consultant
Essential Broadcast Media
04.2023 - 10.2023
- Led strategic branding initiatives for First Bank Amphitheater.
- Created targeted outreach campaigns that enhanced brand visibility and community engagement.
Brand Development Consultant | Product Procurement | Logistics
BLCK Label
10.2020 - 12.2022
- Managed end-to-end process of quarterly subscription box, including artist/client relations, vendor coordination, and fulfillment logistics.
- Oversaw communications with internal teams and external partners to ensure smooth execution.
Managing Director
AmCorp Realty Corporation
08.2010 - 10.2018
- Oversaw a growing commercial real estate portfolio, expanding assets from $25M to $550M.
- Managed budgets, development timelines, and project execution across 27 properties.
- Worked with contractors, architects, designers, investors and tenants to ensure high-quality property outcomes.
Lifestyle Management
Self-employeed
01.2008 - 08.2010
- Managed high-end household projects including relocations and renovations.
- Delivered concierge-level support to streamline clients’ personal lives and operations.
Regional Managed Market Manager, Southeast Region (FL, GA, TN, AL)
Reliant Pharmaceuticals
09.2006 - 12.2007
- Liaised between senior management and front line sales team members to develop and implement effective sales/marketing strategies that increased market share.
- Oversaw budget management for marketing projects, optimizing resource allocation for maximum impact.
- Facilitated training sessions on market trends and tools, promoting continuous learning within the team.
District Sales Manager
Reliant Pharmaceuticals
01.2004 - 09.2006
- Recruited, trained, and coached a diverse sales team of 12 high performing sales professionals; consistently achieved growth in market share
- Collaborated across internal and external departments to develop and implement effective sales strategies for sales team
- Led launches for three FDA-approved pharmaceutical products
Associate Manager, Sales Training
Reliant Pharmaceuticals
05.2003 - 01.2004
- Responsible for the planning, delivery and execution of training for the national sales organization - new hires, continuing education and management.
- Developed national training program
- Collaborated with marketing and sales operations to develop top notch training content.
Professional Sales Representative
Reliant Pharmaceuticals
07.2001 - 05.2003
- Grew market share through business-to-business outreach in healthcare settings.
- Selected as District Trainer for excellence in mentoring and coaching.
Sales Representative
United Laboratories, Inc
01.2000 - 12.2001
Elementary School Teacher
Dewey Carter Elementary
01.1998 - 12.2001
Education
Bachelor of Science -
Francis Marion University
Florence, SC01.1997
Skills
- Client Relationship Management
- Strategic Marketing & Brand Development
- Project & Operations Management
- Pharmaceutical & Healthcare Industry Knowledge
- Cross-Functional Team Leadership
- Logistics & Procurement
- Skilled in office productivity software
- Skilled in managing Google Drive files
- Proficient in Shopify management
- Customer relationship management tools
Additional Experience
2018–2020: Oversaw full lifecycle of custom home construction – land development, contractor management, and design decisions.
Timeline
Brand Development Consultant
Essential Broadcast Media
04.2023 - 10.2023
Brand Development Consultant | Product Procurement | Logistics
BLCK Label
10.2020 - 12.2022
Sales | Marketing | Customer Support
Junction Liquors & Grapevine Wine & Spirits
01.2019 - Current
Managing Director
AmCorp Realty Corporation
08.2010 - 10.2018
Lifestyle Management
Self-employeed
01.2008 - 08.2010
Regional Managed Market Manager, Southeast Region (FL, GA, TN, AL)
Reliant Pharmaceuticals
09.2006 - 12.2007
District Sales Manager
Reliant Pharmaceuticals
01.2004 - 09.2006
Associate Manager, Sales Training
Reliant Pharmaceuticals
05.2003 - 01.2004
Professional Sales Representative
Reliant Pharmaceuticals
07.2001 - 05.2003
Sales Representative
United Laboratories, Inc
01.2000 - 12.2001
Elementary School Teacher
Dewey Carter Elementary
01.1998 - 12.2001
Bachelor of Science -
Francis Marion University
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