Summary
Overview
Work History
Education
Skills
References
Certifications And Education
Timeline
Generic

Carla Stovall

Dallas,Texas

Summary

Results-driven Fraud and Operational Risk Professional with 7+ years of experience in fraud detection, compliance, and enterprise risk management. Strong background in conducting investigations, preparing SARs, developing risk controls, and ensuring adherence to AML/CFT and regulatory frameworks. Adept at cross-functional collaboration with operations, compliance, and technology to assess risk exposure, implement mitigation strategies, and strengthen internal controls. Seeking to contribute operational risk and fraud expertise to a forward-thinking financial institution.

Overview

10
10
years of professional experience

Work History

Fraud Analyst

Crescent Bank
06.2022 - 05.2025
  • Conducted end-to-end investigations on high-risk activity, mitigating over $500M in potential losses.
  • Analyzed fraud trends and recommended operational control enhancements across departments.
  • Filed SARs in alignment with FinCEN guidance and ensured quality documentation for audit readiness.
  • Collaborated with risk, legal, product, and tech teams to assess process vulnerabilities and implement controls.
  • Reviewed title paperwork and loan documents to ensure regulatory compliance.
  • Maintained risk dashboards and contributed to executive reporting on fraud exposure and mitigation efforts.
  • Liaised with law enforcement and 3rd-party vendors for case resolution and risk assessments.

Contract Specialist II / Compliance

JP Morgan Chase
11.2016 - 06.2022
  • Evaluated retail auto loans for policy and regulatory adherence across state-specific guidelines.
  • Conducted reviews of high-risk loan portfolios (e.g., CarMax, Tesla, Enterprise), identifying documentation and control gaps.
  • Partnered with credit and sales teams to ensure risk-based approvals and contract completeness.
  • Provided frontline defense against risk by ensuring accurate document verification and back-end compliance.

Contract Processor II

Ally Financial
07.2015 - 07.2016
  • Executed quality control and documentation checks on auto finance contracts to prevent processing risk.
  • Communicated with internal and external stakeholders on contract irregularities and resolutions.
  • Ensured compliance with contract standards and maintained high accuracy in data entry under tight SLAs.

Education

Certified Fraud Examiner (CFE) -

Association of Certified Fraud Examiners
06-2025

Business Analyst Certification - Management Training Program

Duke University
04-2018

Associate of Arts -

Wade College
Dallas, Texas

Skills

  • Operational Risk Management
  • Fraud Risk Assessment
  • Internal Controls & Compliance
  • Regulatory & SAR Reporting (FinCEN)
  • Root Cause Analysis
  • Risk Monitoring & Mitigation
  • Cross-Functional Collaboration
  • AML/CFT & KYC Frameworks
  • Risk-Based Investigations
  • Data Analysis (Advanced Excel, SQL)
  • Strategic Policy Development
  • Performance Dashboards

References

Available upon request.

Certifications And Education

  • Certified Fraud Examiner (CFE), 05/25
  • Business Analyst Certification, Duke University – Management Training Program
  • Associate of Arts, Wade College, Dallas, Texas

Timeline

Fraud Analyst

Crescent Bank
06.2022 - 05.2025

Contract Specialist II / Compliance

JP Morgan Chase
11.2016 - 06.2022

Contract Processor II

Ally Financial
07.2015 - 07.2016

Certified Fraud Examiner (CFE) -

Association of Certified Fraud Examiners

Business Analyst Certification - Management Training Program

Duke University

Associate of Arts -

Wade College
Carla Stovall
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