Carla Summers
Concord,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Head Bartender
Society a 229
09.2021 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Office Manager/Caregiver
Caring Hearts Care Services LLC
11.2017 - 08.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Activities Assistant
PACE
08.2014 - 03.2017
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
Education
Associate of Science - Medical Coding/ Electronic Medical Records
Virgina Western Community College
Roanoke, VA05.2013
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
- POS System proficiency
- Strong Communication Skills
- Wine and liquor knowledge
- Customer Service
- Cash Handling
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekFlexible work hoursTimeline
Head Bartender
Society a 229
09.2021 - 07.2024
Office Manager/Caregiver
Caring Hearts Care Services LLC
11.2017 - 08.2021
Activities Assistant
PACE
08.2014 - 03.2017
Associate of Science - Medical Coding/ Electronic Medical Records
Virgina Western Community College
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