Summary
Overview
Work History
Education
Skills
Timeline
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Carla Thomas

Detroit,MI

Summary

A seasoned caregiver and manager with 15 + years of experience providing compassionate, personalized care to diverse client, demonstrating exceptional skills in daily living assistance, medication management, and client advocacy, while effectively leading team to maintain high quality standards and optimize client well-being across various care setting.

Overview

23
23
years of professional experience

Work History

Home Manager

Angels Place
03.2021 - 09.2024
  • Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.
  • Streamlined staff scheduling for increased efficiency, ensuring all shifts were adequately covered.
  • Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
  • Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.

Residential Home Manager

Hidden Treasures
03.2013 - 08.2021
  • Ensured compliance with relevant regulations through diligent record keeping and policy implementation.
  • Maintained detailed documentation of resident progress, using data-driven insights to inform future care plan adjustments.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Enhanced staff performance through comprehensive training programs and consistent feedback.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.

Supervisor, Medication Tech, Caregiver

Arden Courts
09.2001 - 03.2012
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Education

GED -

Detroit Public School
Detroit, MI
04-2000

Skills

  • Medication Management
  • Scheduling
  • Emergency Preparedness
  • Resident Documentation
  • Person-Centered Care Plans
  • Staff Training
  • Employee Scheduling
  • Multitasking ability
  • Emergency Response

Timeline

Home Manager

Angels Place
03.2021 - 09.2024

Residential Home Manager

Hidden Treasures
03.2013 - 08.2021

Supervisor, Medication Tech, Caregiver

Arden Courts
09.2001 - 03.2012

GED -

Detroit Public School

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Carla Thomas