Open To Work
Carla Townsend
Philadelphia,PA
Work Preference
Summary
Dedicated and hardworking receptionist with over 20 years of experience in communication management, data capture, and customer service. Seeking an administrative position that leverages extensive proficiency in database management, report generation, and scheduling. Highly skilled in Microsoft Word, Excel, and Outlook, with expertise in filing, scanning, payroll procedures, sales, cash handling, medical terminology, and patient care. Proven ability to enhance operational efficiency and provide exceptional support in fast-paced environments.
Overview
44
44
years of professional experience
8
8
years of post-secondary education
Work History
Data Control Clerk
SEPTA
01.1983 - 01.1992
- Schedule and Updated Job Submission for the Accounting Revenue System
- Performed Data Entry using the CAPES IBM SYSTEM
- Assisted the General Ledger Department with Month-end and Year-end Fiscal Reports
- Processed and Signed Payroll Checks
- Generated and Distributed Reports.
Paraprofessional Worker
The Philadelphia School District
01.2026 - Current
- I help Special Educational Students to Learn. I assist Students in Teaching Class or assist a student one-on-one, help students to go online with their computers and other learning materials.
Habilitation Technician
Bayada
03.2025 - 11.2025
- I worked with disabled Clients that have Intellectual and Development Disabilities (IDD) that can’t manage on their own. I Talk to Them help with ADL’s and assist with entertainment and help them move around. Also went by Care Plans and Client Summary for Shift.
Administrative Assistant
St. Barnabus Catholic School
09.2024 - 10.2024
- Included communication with Staff and Parents, helping children with their needs such as injury. Maintain Office Supplies, answering telephones and other Clerical Duties.
- Temp Position
Direct Care Worker
Comfort Keepers
02.2009 - 01.2022
- Worked with Elderly and Disable People, took vital signs, helped with Daily Living Skills, made Beds, ran errands and fixed Balance meals. Also went by Care Plans that explains the Duties for the Client.
Depot Clerk & Receiver
SEPTA
01.1992 - 04.2004
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams
- Sold Transpasses, Set the Operator Line up to report input Payroll adjustments. Gave out Payroll Checks. Handle customer complaints .
Education
Diploma - Business Academic
Overbrook High School
Philadelphia, PA 09.1971 - 06.1974
No Degree - Medical Administrative Assistant
Lincoln Technical Institute
Philadelphia, PA 09.2007 - 06.2008
Associate of Science - Health Studies
Delaware County Community College
Media, PA 09.2003 - 12.2006
Certified - Certified Medical Administrative Assistant
Cengage Online
Mason, OH 11.2025 - 11.2026
Skills
- Microsoft Excel
- Workload management
- Numeric data entry
- Accuracy and precision
Timeline
Paraprofessional Worker
The Philadelphia School District
01.2026 - Current
Certified - Certified Medical Administrative Assistant
Cengage Online
11.2025 - 11.2026
Habilitation Technician
Bayada
03.2025 - 11.2025
Administrative Assistant
St. Barnabus Catholic School
09.2024 - 10.2024
Direct Care Worker
Comfort Keepers
02.2009 - 01.2022
No Degree - Medical Administrative Assistant
Lincoln Technical Institute
09.2007 - 06.2008
Associate of Science - Health Studies
Delaware County Community College
09.2003 - 12.2006
Depot Clerk & Receiver
SEPTA
01.1992 - 04.2004
Data Control Clerk
SEPTA
01.1983 - 01.1992
Diploma - Business Academic
Overbrook High School
09.1971 - 06.1974