Carla Trigg
Kokomo,IN
Summary
Motivated service provider focused on maximizing customer satisfaction with delicious beverages. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Sweet Peas Play Cafe
Kokomo, IN
01.2021 - 08.2021
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ordered and received supplies to restock beverage items.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Prepared and served hot or cold beverages.
- Described menu items to customers and suggested products based on stated preferences.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
Homeschool Educator/Volunteer Services Officer
Iahe - Indiana Association Of Home Educators
Kokomo, IN
01.2016 - 01.2020
- Built and strengthened positive relationships with students, parents and teaching staff.
- Implemented assistive technologies for struggling learners.
- Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Observed students for specific learning styles and planned activities to maximize learning.
- Remained calm and patient in student interactions to support individual growth and development.
- Used videos, lectures and moderated discussions to engage students during class.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Implemented strategies to incorporate movement and exercise for children's' well-being.
- Established positive relationships with parents by providing ongoing communication regarding student performance and academic goals.
- Developed individualized lesson plans for each student based on their learning styles, abilities and interests.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Attended workshops and conferences related to teaching methods or innovative approaches in homeschool education.
- Planned hands-on activities such as experiments, simulations, projects, and presentations to engage students in the learning process.
- Maintained order and discipline with creative strategies focused on keeping young children occupied and entertained during important lessons.
Education
Some College (No Degree) - Business Administration
Boheckers Business College
Ravenna, OHSome College (No Degree) - Nursing
Texarkana College
Texarkana, TXMedical Billing And Coding - Medical Billing And Coding
United Medical Academy
Tampa, FLSkills
- Safe Food Handling
- Team Building and Leadership
- Product Recommendations
- Shop Opening and Closing
- POS Systems
- Barista Training
- Customer Service
- Attention to Detail
- Technology Integration
- Field Trip Coordination
- Relationship Building
- Interpersonal and Social Skills
- Schedule Management
- Effective Listening
Affiliations
- 15 years in the Home Education field
- Invested in my community, through Social Media, Volunteering, and Community Outreach
- Goal oriented
References
References available upon request.
Timeline
Barista Shift Supervisor
Sweet Peas Play Cafe
01.2021 - 08.2021
Homeschool Educator/Volunteer Services Officer
Iahe - Indiana Association Of Home Educators
01.2016 - 01.2020
Some College (No Degree) - Business Administration
Boheckers Business College
Some College (No Degree) - Nursing
Texarkana College
Medical Billing And Coding - Medical Billing And Coding
United Medical Academy
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