Carla Valdespino
Mabank,TX
Summary
Customer-focused Shop Seller with a knack for maintaining high productivity and completing tasks efficiently. Specialize in inventory management, customer service, and sales strategy. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales targets consistently.
Overview
1
1
year of professional experience
Work History
Shop Seller , Customer Service
Boost Mobile Store
Grand Prairie, TX
03.2016 - 06.2016
- Greeted customers and provided assistance with product selection.
- Organized store shelves to keep merchandise organized and easy to locate.
- Performed cashier duties such as processing payments, issuing receipts, and handling returns.
- Maintained accurate records of sales and inventory levels.
- Assisted in the development of promotional materials for displays.
- Provided excellent customer service by responding promptly to customer inquiries.
- Managed stockroom operations, including receiving shipments and organizing goods for sale.
- Developed a thorough knowledge of products in order to answer questions from customers accurately.
- Processed online orders efficiently and ensured timely delivery of items ordered through e-commerce platform.
- Ensured compliance with all safety regulations regarding storage, display, and use of merchandise.
- Conducted regular price checks to ensure prices were up-to-date on store shelves.
- Handled customer complaints professionally and courteously.
- Operated point-of-sale systems accurately while maintaining a high level of efficiency.
- Performed daily opening and closing procedures according to company policies.
Money Transfer Agent
Envio De Dinero A Mexico
Grand Prairie, TX
09.2015 - 11.2015
- Conducted customer service activities in order to facilitate money transfer transactions.
- Processed incoming and outgoing payments accurately and efficiently.
- Verified customers' identities by collecting appropriate documentation.
- Advised customers on the most suitable payment options for their needs.
- Researched and resolved customer inquiries regarding money transfers.
- Assisted customers in completing forms related to money transfers.
- Maintained accurate records of all transactions for audit purposes.
- Provided guidance on foreign exchange rates and fees associated with international transfers.
- Prepared reports detailing transaction volumes, revenue generated.
- Educated customers on available money transfer services and products.
- Performed administrative tasks such as filing documents, updating databases.
- Responded promptly and professionally to customer complaints or inquiries.
Customer Service Representative
Jalisco's Bar & Grill
Lubbock, TX
06.2015 - 08.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX06-2016
Skills
- Upselling strategies
- Budgeting and finance
- Store maintenance
- Point of sale systems
- Product Demonstration
- Merchandise Display
- Records Management
Languages
English
Professional
Spanish
Professional
Timeline
Shop Seller , Customer Service
Boost Mobile Store
03.2016 - 06.2016
Money Transfer Agent
Envio De Dinero A Mexico
09.2015 - 11.2015
Customer Service Representative
Jalisco's Bar & Grill
06.2015 - 08.2015
High School Diploma -
Grand Prairie High School
Similar Profiles
Claudia PortilloClaudia Portillo
Cashier/Customer Service Representative at Boost Mobile StoreCashier/Customer Service Representative at Boost Mobile Store
Abdallah MalakAbdallah Malak
Cell Phone Sales Associate at Boost Mobile StoreCell Phone Sales Associate at Boost Mobile Store
Keysarria VaughnKeysarria Vaughn
Retail Wireless Consultant at Boost Mobile StoreRetail Wireless Consultant at Boost Mobile Store