Carla Vogt
Paris,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
17
17
years of professional experience
Work History
Receptionist
Paris Eye Physicians and Surgeons
01.2016 - 02.2025
- Greeted incoming visitor to offices.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Administrative Assistant
PJ Trailers
04.2013 - 08.2016
- Maintained inventory of office, marketing supplies placed orders
- and printed marketing sales books.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated travel arrangements for staff, accommodations and transportation.
- Planned, traveled and decorated for company party events.
- Sent out marketing packages to new sales customers.
- Electronically deposited income checks
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Associate
Belk
08.2008 - 04.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
High School Diploma -
Evergreen High School
Seattle, WANo Degree -
Dallas Art Institute
Dallas, TXSkills
- Telephone skills
- Time management
- Organization skills
Timeline
Receptionist
Paris Eye Physicians and Surgeons
01.2016 - 02.2025
Administrative Assistant
PJ Trailers
04.2013 - 08.2016
Sales Associate
Belk
08.2008 - 04.2013
High School Diploma -
Evergreen High School
No Degree -
Dallas Art Institute
Family time and pickleball
Very important to send as much time as possible with family and friends.
spending any extra time playing pickleball for my health and enjoyment.
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