Carla Waldron Williams
Port Of Spain,TT
Summary
Dynamic Executive Assistant with extensive experience at Ernst & Young Services Limited, specializing in travel logistics and high-level support for C-suite executives. Recognized for achieving process efficiencies while maintaining strict confidentiality with sensitive information. Proficient in document management and independent problem-solving, contributing to effective policy enforcement and the strengthening of corporate relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Ernst & Young Services Limited
Port Of Spain
05.2023 - Current
- Coordinated calls and managed invites.
- Managed executive communication needs efficiently.
- Monitored ongoing projects alongside team members.
- Oversee evaluation of BRIDGE submission datasets.
- Aided in the renewal and tracking processes for CPA and CPE.
- Prepared materials ensuring alignment with corporate branding requirements.
- Entered and submitted payments through Direct Invoice Entry system.
- Prepared, submitted and revised time and expense reports.
- Facilitated communication with tech support for system needs.
- Partnered with Creative Services teams to align project deliverables.
- Manage reservations for internal events efficiently.
- Developed and disseminated detailed meeting information.
- Managed on-site services such as mail and deliveries.
- Worked alongside Travel, Meeting & Events Services to organize external meetings.
- Facilitated submission preparation by organizing broker files and handling procedural tasks.
- Coordinated and altered travel plans for domestic and international trips.
- Optimized tracking and organization of client relationships through efficient list maintenance.
- Create and manage contact, account, and opportunity data within Mercury CRM.
- Initiated PACE and tracked project status.
- Updated GEAR codes in EYI Workspace.
- Generated ad hoc reports using Essentials for Engagements.
- Managed continuous adherence to regulations for Tax Account Leaders and Tax File Owners.
- Ensured efficient handling of T&E reclasses and synchronized billing procedures across MBA/GDS/EMS.
- Produced finalized billing invoices in PDF format.
- Enhanced operational efficiency through seamless integration of CSP and enablement team workflows.
Administrative Assistant
The Hive Careers Limited / Ingenuity Technologies
03.2024 - 04.2024
- Protected classified data through robust security measures.
- Handled financial planning and administrative scheduling for business heads.
- Streamlined data tracking processes to enhance project timelines.
- Identified opportunities to streamline procedures, increasing overall effectiveness.
- Executed management of both internal teams and external partners in terms of communication.
- Oversaw financial statement creation for clients.
Administrative Assistant/Receptionist
Baker Tilly Montano Ramcharitar
Port Of Spain, Trinidad & Tobago
01.2019 - 04.2023
- Directed budget management and crafted financial reports for executive evaluation.
- Implemented organizational methods maintaining privacy and overseeing day-to-day operations.
- Facilitated onboarding new employees.
- Optimized invoice workflows to expedite vendor payment timelines.
- Maintained inventory of office supplies and placed orders when necessary.
- Developed and maintained filing systems for confidential documents and records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Certificates in Payroll Management & Human Resource Management -
School of Practical Accounting & Management
Chaguanas, Trinidad & Tobago12.2022
'O' Level CXC Certificate - Mathematics, English Language, Principles of Business, Spanish, Information Technology
St. Francois Girls' College
Belmont, Port Of Spain, Trinidad & Tobago07.2009
Skills
- Travel Logistics Management
- Document Management
- Precision in Work
- C-Suite Support Services
- Event Coordination
- Calendar Management
- Human resources management (HRM)
- Conference Organization
- Software knowledge
- Strong problem solver
- Independent Problem Solver
- Policy enforcement
Endorsements
Available upon request.
Accomplishments
Completed a two-week internship at First Citizens' Bank's Corporate Centre through the St. Francois Girls' College On-The-Job Training Program.
Personal Information
- Date of Birth: 08/05/91
- Marital Status: Married
Contact Information
+1 (868) 776-9064
Languages
English
Full Professional
Spanish
Limited
Certification
- Completion of professional development certifications in project management, advanced communication, leadership training, emotional intelligence, professional business writing and email etiquette, and active listening.
- Payroll Management
- Human Resource Management
References
References available upon request.
Timeline
Administrative Assistant
The Hive Careers Limited / Ingenuity Technologies
03.2024 - 04.2024
Executive Assistant
Ernst & Young Services Limited
05.2023 - Current
Administrative Assistant/Receptionist
Baker Tilly Montano Ramcharitar
01.2019 - 04.2023
- Completion of professional development certifications in project management, advanced communication, leadership training, emotional intelligence, professional business writing and email etiquette, and active listening.
- Payroll Management
- Human Resource Management
Certificates in Payroll Management & Human Resource Management -
School of Practical Accounting & Management
'O' Level CXC Certificate - Mathematics, English Language, Principles of Business, Spanish, Information Technology
St. Francois Girls' College
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