Carla Williams
New Castle,DE
Summary
Organized, detail-oriented Social Worker, with 5+ years of experience assessing the needs of vulnerable families, supporting, and representing the needs of children and adults and developing care plans to help clients lead healthy and successful lives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LMSW-Social Worker
United Medical ACO
04.2022 - Current
- Identify and manage patients who could benefit from Behavioral Health services through the use of the electronic medical record, registries, databases and direct referrals and coordinate with the medical team to provide those services
- Connect with identified patients during PCP visits skillfully and effectively
- Assist patients with access to community resources and refer them to community agencies as appropriate
- Complete Social Determinant of Health Assessments (SDOH)
Senior Social Worker
Children & Family First
Wilmington, DE
03.2019 - 01.2022
- Facilitate peer review and team meetings, perform individual supervision, and case consultation, train social workers on how to manage caseloads, perform client intake, assessments, and perform routine visits with children and their families
- Assign and review work, review case records for compliance with agency, state, and federal policies
- Provide after-hours emergency telephone coverage and crisis intervention support for case workers and clients
- Serve as client and family advocate to access community resources
- Provide direct casework services which include individual and family assessments, problem identification and develop plans to assist client and family in dealing with the well-being and safety of the children in the home
- Investigate situations to determine safety of homes
- Attend hearings and depositions in family court and provide recommendations for supportive and counseling services for families.
Social Worker
Children & Family First
Wilmington, DE
01.2016 - 03.2019
- Determined nature of client’s situation by interviewing client; assessing psychological, emotional, and social information; through in person visits
- Conducted initial intake with client and family/guardian, assisted with providing home based services (e.g., assessments, counseling, crisis intervention, advocacy, and referrals) to clients and families
- Coordinated with outside agencies to provide family services such as parenting classes, counseling, domestic violence prevention, etc
- Completed thorough case documentation and kept accurate historical records for all clients
- Established and maintained relationships with client and families through ongoing engagement strategies
- Maintained professional, collaborative relationships with the agency, community, and key stakeholders
- Maintained client’s confidence and protected operations by keeping information confidential.
Substance Abuse Counselor/Case Manager
Claymont Treatment Center
Claymont, DE
07.2014 - 01.2016
- Maintained a case load of patients 70-100 patients and provided case management services
- Conducted intakes for patients entering treatment programs
- Developed treatment plans for individual patients
- Conducted psychosocial assessments for each patient
- Recorded patient progress reports and completion notices
- Maintained accurate records to ensure compliance with all regulations
- Coordinated with all agencies and organizations to expedite treatment for each patient.
Resident Advisor
Ken-Crest Services
Dover, DE
02.2008 - 09.2013
- Researched, analyzed, and accurately interpreted federal and state rules and regulations, policies, and procedures guidelines into daily register
- Scheduled and attended staff meetings
- Conducted self-help, social skills and community orientation training sessions with staff and residents
- Advocate for patient rights and formed strong working relationships and customer relations/services between patients and community organizations
- Provided overall patient support through planning of nutritional diets, patients accountability of whereabouts and overall health and safety.
Education
MS - School of Education (Concentration in Counseling)
Wilmington College
01.2007
Bachelors of Arts - Communications
Augustine’s College
06.1987
Skills
- Counseling
- Case Assessment
- Treatment Planning
- Problem Solving
Certification
LCSW
Additional Skills
- YWCA of Delaware: Individual/Family Counselor
- House of God Church, Youth Leader
Timeline
LMSW-Social Worker
United Medical ACO
04.2022 - Current
Senior Social Worker
Children & Family First
03.2019 - 01.2022
Social Worker
Children & Family First
01.2016 - 03.2019
Substance Abuse Counselor/Case Manager
Claymont Treatment Center
07.2014 - 01.2016
Resident Advisor
Ken-Crest Services
02.2008 - 09.2013
MS - School of Education (Concentration in Counseling)
Wilmington College
Bachelors of Arts - Communications
Augustine’s College
LCSW
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