Summary
Overview
Work History
Education
Skills
Awards
Professional Achievements
Award Of Excellence
Timeline
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Carla Williams

Covington,KY

Summary

A dependable and motivated professional with 6 years of experience in warehouse operations, packaging and housekeeping. Possess a strong background in meeting and exceeding goals and a proven ability to work collaboratively in a team. Known for a positive attitude, always going above and beyond to assist peers and managers.

Overview

12
12
years of professional experience

Work History

Package Handler

Close The Loop
03.2020 - 10.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.

Quality Control

Teespring
01.2017 - 01.2019

I inspected clothing, packed and shipped items. I returned items.

  • Safeguarded quality control standards by closely following instructions provided by experienced contractors.
  • Improved product quality, conducting rigorous quality control checks.
  • Implemented quality control measures for consistent product output and customer satisfaction.

Housekeeper

Marriott
01.2014 - 06.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
  • Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
  • Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.

Package Handler

Club Chef
01.2011 - 01.2013
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Education

GED -

Gateway Community College
Covington, KY

Skills

  • Warehouse and Packaging
  • Housekeeping
  • Management
  • Goal-oriented
  • Service Orientation
  • Quality Inspection
  • Team collaboration

Awards

Award of Excellence, Teespring, 01/01/17

Professional Achievements

  • Warehouse, Packaging and Quality Inspection, Recognized for increasing the average speed with which produce was loaded into customized containers and put on skids for large grocery stores., Appointed by Supervisor to work in shipping and receiving, and processing returns due to outstanding job performance., Received Award of Excellence for outperforming goals for quality inspections and shipping on second shift., Met all set productivity, reliability and quality standards and goals.
  • Housekeeping and Training, Promoted from Housekeeper to Executive Housekeeper within 3 months after being hired., Chosen by the General Manager to assist with planning, preparing schedules and meeting special guests at the airport., Led and trained a team of 6-8 Housekeepers responsible for full performance management., Expert knowledge of dusting, wood floor polishing, vacuuming and mopping, countertop and grout cleaning, always serving with excellence., Received top scores and evaluations from guests consistently.

Award Of Excellence

Received award of excellence for outperforming goals for quality on second shift.

Timeline

Package Handler

Close The Loop
03.2020 - 10.2022

Quality Control

Teespring
01.2017 - 01.2019

Housekeeper

Marriott
01.2014 - 06.2016

Package Handler

Club Chef
01.2011 - 01.2013

GED -

Gateway Community College
Carla Williams