Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Williams

236 Marina Dr ,LA

Summary

Compassionate and adaptable Laboratory Assistant / Medical Assistant with extensive experience at Hancock Medical Center, excelling in specimen collection and processing. Proven ability to enhance patient satisfaction through effective communication and professionalism. Skilled in maintaining HIPAA compliance and clinical documentation, ensuring accurate test results while fostering trust and comfort among diverse patient populations.

Overview

27
27
years of professional experience

Work History

Phlebotomist

Hancock Medical Center
02.1998 - 07.2002
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

Phlebotomist

LabCorp
06.2002 - 08.2005
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.

Phlebotomist

St.Tammany Hospital
04.2000 - 03.2002
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

Phlebotomist

Children’s Hospital
02.2005 - 08.2005
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

Lab Assistant

Southeast Louisiana Hospital
04.2005 - 04.2007
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.

Lab Assistant

University Hospital, LCMC
06.2005 - 05.2019
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Lab Assistant / Medical Assistant

MP Medical Partners
04.2019 - 04.2023
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.

Personal Assistant

Lynn Latham
02.2022 - 02.2024
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Used discretion when handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Medical Assistant

CCPI / LCMC
02.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Education

Certification - Phlebotomy

Lenora School of Phlebotomy
Slidell, LA
02.1998

Diploma - General Studies

Joseph Wheeler High School
Marietta, GA
06.1994

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Vital signs monitoring
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Professionalism and ethics
  • Maintaining confidentiality
  • First aid
  • Trustworthy companion
  • Adaptable
  • Inventory and supply management

Timeline

Medical Assistant

CCPI / LCMC
02.2024 - Current

Personal Assistant

Lynn Latham
02.2022 - 02.2024

Lab Assistant / Medical Assistant

MP Medical Partners
04.2019 - 04.2023

Lab Assistant

University Hospital, LCMC
06.2005 - 05.2019

Lab Assistant

Southeast Louisiana Hospital
04.2005 - 04.2007

Phlebotomist

Children’s Hospital
02.2005 - 08.2005

Phlebotomist

LabCorp
06.2002 - 08.2005

Phlebotomist

St.Tammany Hospital
04.2000 - 03.2002

Phlebotomist

Hancock Medical Center
02.1998 - 07.2002

Certification - Phlebotomy

Lenora School of Phlebotomy

Diploma - General Studies

Joseph Wheeler High School

Similar Profiles

CREATE PROFILE
Carla Williams