Carla Yudin
East Boston,MA
Summary
Passionate professional with proven ability to cultivate strong relationships and communicate effectively, honed through extensive experience in customer-facing roles. Skilled in analyzing data, managing projects, and implementing strategies to drive positive customer experiences and achieve business objectives.
Overview
7
7
years of professional experience
Work History
Personal Trainer
GymIt
05.2022 - Current
- Highly motivated in driving sales through client engagement, leading questions, and suggestive selling.
- Worked with clients to create and execute a personalized workout plan with that aligned with their goals.
- Continually tracked client progress and adjusted the workout plan based on InBody data and evolving needs of the client.
- Provided the client with training for utilization of TrueCoach, a platform that both the trainer and client accesses for tracking progress with workouts.
- Built and maintained a network with specialists for referred services to optimize client success and overall well-being.
- Delivered exceptional coaching through empathy, professionalism, and motivation.
- Developed client retention strategies to ensure renewal of personal training upon commencement of the commitment period.
School Psychologist
Minuteman High School
09.2021 - Current
- Built and maintained strong relationships with students and families to provide counseling based on goals and objectives with quarterly progress updates.
- Facilitated interdisciplinary meetings to assess goals and progress.
- Skilled in collecting, analyzing, and interpreting testing and intervention data.
- Presented evaluation data during IEP meetings to the parents, clinical team and student using clear and concise language.
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
- Demonstrated strong problem solving abilities required to address complex issues faced by students and families.
- Prioritized tasks based on urgency and impact by addressing critical issues promptly, while managing routine responsibilities concurrently.
- Skilled in organizing meetings, appointments, and consultations via google calendar and spreadsheets for numerous ongoing caseloads.
Server
Salt And Stone
02.2017 - 01.2020
- Outstanding communication skills honed through effectively catering to diverse clientele, resolving issues promptly and professionally.
- Ability to adapt quickly, learn new concepts, and meet and implement strategies to meet and exceed consumer needs.
- Skilled in multi-tasking, prioritizing, and collaborating within teams to achieve common goals.
- Exceptional at building and maintaining strong customer relationships, ensuring a positive customer journey.
- Delivered comprehensive descriptions of menu items, with suggestive selling to increase sales.
Education
Specialist - School Psychology
Worcsester State University
Worcester, MA05.2021
Masters - Education
Worccester State University
Worcester, MA05.2020
Skills
- Data Analysis
- Communication
- Relationship-Building
- Problem Solving
- Adaptability
- Collaboration
- Technical Proficiency
- Organization
- Sales
Timeline
Personal Trainer
GymIt
05.2022 - Current
School Psychologist
Minuteman High School
09.2021 - Current
Server
Salt And Stone
02.2017 - 01.2020
Specialist - School Psychology
Worcsester State University
Masters - Education
Worccester State University