Carla Abigail Miron
Oakland ,CA
Summary
Demonstrates strong , communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Leasing Professional
Greystar Property Management
05.2024 - Current
- Coordinated move-ins and move-outs efficiently.
- Provided personalized tours showcasing unit features and amenities tailored to each prospect's needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion facilitate smooth move-in processes.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Assist community manager with lease renewals, and notices to residents.
Esthetician
Rockridge Day Spa
11.2021 - 12.2024
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
Store Manager
Brewja Coffee/ Gala Bakery
06.2018 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
The Habit
06.2014 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
High School Diploma -
San Leandro High School
San Leandro06-2014
Skills
- Fair housing policies
- Telephone and email etiquette
- Goal-oriented mindset
- Lease renewals
- Customer service
- Attention to detail
- Organizational skills
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Professional
Greystar Property Management
05.2024 - Current
Esthetician
Rockridge Day Spa
11.2021 - 12.2024
Store Manager
Brewja Coffee/ Gala Bakery
06.2018 - 12.2022
Assistant Manager
The Habit
06.2014 - 06.2018
High School Diploma -
San Leandro High School
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