Carla Denise Veron
Supervisor
Phoenix,AZ
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Hardworking and passionate job seeker with strong organizational skills eager to secure an administrative position. Ready to help team achieve company goals. Motivated to learn,grow and excel in administrative careers.
Overview
11
11
years of professional experience
Work History
Supervisor
Bath & Body Works
Phoenix, United States
05.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Interviewed, hired and trained new employees for production positions.
- Understand different personalities and traits with employees as well with customers to provide the best understanding.
- Focus on the task at hand in a timely fashion.
- Worked with management team to implement proper division of responsibilities.
Key Holder
Paper Source
Scottsdale, AZ
01.2016 - 03.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Can be relied upon to meet schedules and deadlines.
- Took positive action to meet growing responsibility
- Adaptation to new company policies, new work systems.
Education
No Degree - Associates in Graphic Design
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZSkills
- Bilingual Spanish/English
- Multitasking and Organization
- Customer Service
- Store Merchandising
- Verbal and Written Communication
- Team Management
- Sales Strategies
- Problem Anticipation and Resolution
- Priority Management
- Time Management
Art
Creating and expressing with art has been one of the many things that I enjoy to do. Seeing the end result of time and dedication , layer by layer is the best feeling of accomplishment of all time.
Timeline
Key Holder
Paper Source
01.2016 - 03.2020
Supervisor
Bath & Body Works
05.2015 - Current
No Degree - Associates in Graphic Design
Maricopa Community Colleges - Scottsdale Community College
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