CARLA J. BAUGESS
North Lewisburg
Summary
Highly motivated experienced professional in multiple areas of system analysis, business analyst, project management, design, and administration of complex data management systems.
Overview
33
33
years of professional experience
Work History
Lead Analyst
Sarepta Therapeutics
Columbus, OH
06.2024 - 07.2025
- Perform scientific computing, system analysis and administrative functions to support business operations via the use of ServiceNow to include reporting and administration.
- Provide change and incident management reporting and updates, as well as any IT asset or configuration updates to all relevant business areas as well as upper management via the use of JIRA, ServiceNow, Confluence, SharePoint and/or additional software as requested while maintaining compliance to business and software standards.
- Serve as Program Manager to internal customers by conducting necessary meetings and updates to management regarding incidents and changes regarding software or processes; specifically as the Provantis administrator SME.
- Engage with multidisciplinary researchers including study directors, pathologists, and other laboratory staff at the Ohio Genetic Therapies Center of Excellence.
- Support critical laboratory management applications for all research teams to maximize business operations and efficient use of multiple software applications including the HALO Image Analysis Platform, the Provantis integrated preclinical software solution, and the Aperio Digital Pathology Software suite.
- Drive and facilitate the overall configuration, design, and functionality in multiple software applications based on the ITIL (Information Technology Infrastructure Library practices.
- Lead and assist in the coordination of effort across teams and facilitate efficient support by working with all stakeholders to understand and verify business requirements.
- Maintain complex computer-based information systems (i.e., Provantis) following FDA’s GLP regulations
- Lead Analyst (Transitioned from Laboratory Systems Consultant with additional responsibilities)
Laboratory Systems Consultant
Sarepta Therapeutics (Ascent)
Columbus, OH
04.2022 - 06.2024
- Expert knowledge in overall Provantis System Administration in addition to user interface functionality of modules.
- Duties include defining requirements, validation, implementation, and maintenance of complex computer-based information systems including: Provantis, HALO, Lab Monitor, Aperio Versa, Leica, MiSeq, QuiCulty, Vevo Labs
- Lead the determination of user needs, enhancements, implementation, and maintenance of all aspects of the complex system, settings, and servers as the Program Manager.
- Manage the development, validation requirements, and execution of testing of the software application and equipment following FDA’s GLP regulations.
- Provide all aspects of support to end users via ServiceNow ticketing system to include administration and reporting.
- Maintain effective vendor relationships to troubleshoot, address, and solve system operation complications and compliance requirements.
- Possess exceptional organizational and communication skills as well as excellent vendor, internal/external customer, and team relationships.
- Expertise in creating and editing documents, spreadsheets, databases, etc. via the use of Microsoft Office.
System Administrator
Woolpert/Data Cloud Solutions
Springfield, OH
10.2021 - 04.2022
- Provide software support to multiple clients via Fresh Desk ticketing system for specialized application installations, upgrades, QA testing, issues/concerns, feature requests, and various other tasks.
- Troubleshoot software application system and perform data management utilizing SQL Server Manager.
- Apply software updates, task manager process monitoring, and database queries utilizing various VPNs and Remote Desktop Protocol access.
System Administrator
McKinley Hall Behavior Health
Springfield, OH
03.2021 - 06.2021
- Administer the Electronic Health Record (EHR) system utilized by the agency for client records.
- Support workflow and program changes by programming system settings to meet the reporting needs.
- Develop form documents within the EHR system using configurable forms and Adobe Acrobat.
- Support management with standard and adhoc reporting to generate data needed for grant reporting.
- Complete all necessary setup and correction of BH data being reported to the State.
- Ensures safekeeping and confidentiality of all clinical records in compliance with Federal Register, ORC 3793.13.
SYSTEM ANALYST III
Battelle Biomedical Research Center
West Jefferson, OH
11.2008 - 02.2020
- Duties include defining requirements, validation, implementation, and maintenance of a complex computer-based information system for the Biological and Toxicology Research Center based on ITIL standards.
- Lead the determination of user needs, enhancements, implementation, and maintenance of all aspects of the complex system, settings, and servers.
- Managed and completed the development of writing test scripts and test plans, validation requirements and execution testing of the software application and equipment following FDA’s GLP regulations.
- Maintained effective vendor relationships to troubleshoot, address, and solve system operation complications and compliance requirements.
- Managed Battelle’s In-house Provantis database, reporting, and application Windows servers.
- Managed Citrix XenApp virtualized application system.
- Managed Active Directory system security groups on the domain.
- Monitored and responded to server room access logs, audits, and CIS Security scans of servers.
- Chemical Agent and Biological Select Agents and Toxins Surety Key Control Officer.
- Biomedical Research Center Classified Document Control Custodian.
- Possessed DoD Secret clearance, DoJ clearance, and enrollment in Biological and Chemical Personnel Reliability Programs (BRPR/CPRP).
- IT Administrator and System Manager of Provantis animal management system
Accounts Payable Specialist
Discover Financial Services
New Albany, OH
10.1992 - 05.2007
- Various other positions throughout.
Education
Associate Degree - Computer Science; IT Networking Administrator
Columbus State Community College
Columbus, OH05.2014
Diploma - undefined
London High School
London, OH06.1989
Skills
- Active Directory
- Windows OS
- Oracle
- Systems Analysis
- VMWare
- Adobe Professional
- Instem Provantis SaaS
- Citrix Management Console
- Windows Server Platforms
- Amazon Web Service (AWS)
- SQL Server
- Visual Basic
Timeline
Lead Analyst
Sarepta Therapeutics
06.2024 - 07.2025
Laboratory Systems Consultant
Sarepta Therapeutics (Ascent)
04.2022 - 06.2024
System Administrator
Woolpert/Data Cloud Solutions
10.2021 - 04.2022
System Administrator
McKinley Hall Behavior Health
03.2021 - 06.2021
SYSTEM ANALYST III
Battelle Biomedical Research Center
11.2008 - 02.2020
Accounts Payable Specialist
Discover Financial Services
10.1992 - 05.2007
Associate Degree - Computer Science; IT Networking Administrator
Columbus State Community College
Diploma - undefined
London High School