Carla Jeannette Cruz
Arcadia,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level interpreter position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Child Care Assistant
Daley Day Care
02.2024 - 03.2024
- Improved communication skills among children through interactive group games and role-playing exercises.
- Interpreted for Spanish-speaking parents and guardians.
- Maintained clean, organized, and inviting classroom spaces to foster a positive learning environment.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Contributed significantly towards achieving accreditation for the child care center by maintaining high standards of quality care and education.
- Collaborated with colleagues to create stimulating learning experiences for diverse groups of children.
- Increased parental involvement by maintaining open lines of communication and providing regular updates on child progress.
- Built strong relationships with families, fostering trust through consistent communication about their child''s progress in our program.
- Participated in ongoing professional development opportunities to stay current on best practices within the field.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Cashier La Poblanita LLC
La Poblanita LLC
09.2020 - 01.2024
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Having a great positive attitude with costumers and always trying to be helpful.
- Great communication skills, to understand what costumers need and what they were looking for.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Denison High School
Denison, TXSkills
- CPR training
- Behavior Management
- Positive Reinforcement
- Patience and Empathy
- Activities Planning
- Social Development
- Team Training
- Staff Scheduling
- ID Verification
- Customer service excellence
- Staff Mentoring
- Cash handling expertise
- Staff Training
- Merchandise Restocking
- Reports and documents
- Complex Problem-Solving
- Written and verbal communication
- Organizational abilities
- Inventory Management
- Conflict Resolution
- Work Ethic and Integrity
- Reliability and punctuality
- Decision Making Aptitude
- Problem-Solving
- Reliable and Responsible
- Teamwork and Collaboration
- Time management abilities
- Professional Demeanor
- Attention to Detail
- Analytical Thinking
- Service Minded
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Child Care Assistant
Daley Day Care
02.2024 - 03.2024
Cashier La Poblanita LLC
La Poblanita LLC
09.2020 - 01.2024
Denison High School
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