Carlciela Vargas
Pflugerville,TX
Summary
Dedicated legal assistant with a strong foundation in legal processes, research, and documentation. Seeking to transition into fraud investigations, bringing attention to detail, analytical skills, and a commitment to upholding legal standards.
Overview
10
10
years of professional experience
Work History
Legal Assistant III-Collections Coordinator
Texas Department of Licensing & Regulations
Austin, TX
06.2022 - Current
- Provide administrative support to attorneys including managing calendars, scheduling meetings, organizing files, and preparing correspondence
- Implement and oversee collection strategies to maximize revenue and minimize outstanding balances
- Analyze data related to cases for use in research or litigation purposes
- Maintain accurate and up-to-date records of customer interactions and collection efforts
- Conduct thorough analysis of delinquent accounts and create appropriate collection plans.
Legal Assistant II
Texas Department of Licensing & Regulations
Austin, TX
02.2020 - 06.2022
- Investigated complaints ensuring accuracy and compliance with legal standards
- Maintained organized records of complaint resolutions and client communications
- Managed a high-volume caseload ensuring the expeditious movement of new cases to Investigators
- Researched and interpreted statutes, rules, regulations, codes, and administrative records.
Court Clerk
Travis County Justice of the Peace Precinct 2
Austin, TX
01.2017 - 02.2020
- Answered face-to-face and telephone requests for information about warrants, citations, and other court documents or procedures
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
Tax Information Aide
New York State Department of Taxation & Finance
Albany, NY
04.2014 - 12.2016
- Set up and managed paper or electronic filing systems for taxpayer information
- Processed payments for daily bank deposits
- Established new files by numbering forms, coding, preparing file folders, and compiling relevant material
- Prepared reports by gathering data, tabulating results, and preparing simple charts.
Education
Associate of Science - Criminal Justice
Herkimer Community College
05.2013
Skills
- Administrative Support
- Data Management
- Legal Research
- Teamwork/Collaboration
- Multi-tasking
- Critical Thinking
References
References available upon request.
Timeline
Legal Assistant III-Collections Coordinator
Texas Department of Licensing & Regulations
06.2022 - Current
Legal Assistant II
Texas Department of Licensing & Regulations
02.2020 - 06.2022
Court Clerk
Travis County Justice of the Peace Precinct 2
01.2017 - 02.2020
Tax Information Aide
New York State Department of Taxation & Finance
04.2014 - 12.2016
Associate of Science - Criminal Justice
Herkimer Community College
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