Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
Work History
Reach Truck Operator
Kroger
02.2017 - 03.2024
Maintained clean and organized work areas, promoting efficient workflow throughout the warehouse.
Streamlined warehouse operations by efficiently organizing products according to specific storage requirements.
Driver
Valair
09.2014 - 12.2015
Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Removed safety hazards, soiled items, and trash from customer areas.
Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
Delivered guest vehicles smoothly and met diverse needs of valet customers.
Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Maneuvered vehicles into designated areas to maximize parking capacity.
Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Resolved customer complaints through calm, constructive communication.
Weekend Merchandiser
Dr Pepper Snapple Group
04.2014 - 12.2015
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Ensured proper stock rotation by regularly checking expiration dates and removing outdated products from shelves.
Project Manager
Edgewood Universal Cabling
09.2004 - 01.2014
Analyzed project performance data to identify areas of improvement.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Provided detailed project status updates to stakeholders and executive management.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Reported regularly to managers on project budget, progress, and technical problems.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Recruited and oversaw personnel to achieve performance and quality targets.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Prepared and submitted project invoices for review and approval.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Lead Technician
BlackBox
01.1990 - 09.2004
Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
Managed team performance by training, mentoring, disciplining, and motivating employees.
Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
Applied critical thinking and research to address complex issues.
Addressed routine equipment maintenance according to established schedule.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.