Summary
Overview
Work History
Education
Skills
Timeline
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Carl Dominic Sahagun

Vallejo

Summary

Dynamic professional with a robust foundation in business administration and finance, complemented by extensive hands-on experience in office operations and customer service. Proven ability to manage complex tasks, streamline processes, and deliver exceptional service in fast-paced environments, supported by a strong background in retail, sales, and office administration. Expertise in problem-solving and efficiency improvement drives organizational success, bolstered by keen attention to detail and technical proficiency. Committed to fostering positive relationships and enhancing operational workflows to achieve strategic goals.

Overview

4
4
years of professional experience

Work History

Official Technician

Department State Hospital Napa
05.2024 - Current
  • Enhanced the organization of medical records by carefully reviewing and categorizing multiple documents, leading to improved accessibility and efficiency.
  • Facilitated effective communication by managing incoming calls and providing timely solutions, ensuring a supportive environment for both office staff and callers.
  • Provided compassionate support to patients and families by actively listening to their concerns and coordinating with healthcare professionals to address their needs.
  • Supported staff with countless duties around the office, while staying up to date with my own.
  • Managed multiple calls regarding patient information for record review within the hospital every day.

Retail Fulfillment Expert

Target Inc
07.2021 - 04.2024
  • Successfully balanced high-volume order fulfillment with customer service responsibilities, maintaining productivity under tight deadlines.
  • Consistently maintained and exceeded an Item Not Found Score (INF) under 5%, by adhering to strict accuracy and productivity standards, ensuring quality and efficiency.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Education

Bachelor of Science - Concentration in Finance

San Francisco State University
San Francisco
12.2022

Skills

  • Data Entry
  • Customer service
  • Critical thinking
  • Documentation and reporting
  • Communication
  • Attention to Detail
  • Multitasking
  • Problem-solving
  • Inventory oversight

Timeline

Official Technician

Department State Hospital Napa
05.2024 - Current

Retail Fulfillment Expert

Target Inc
07.2021 - 04.2024

Bachelor of Science - Concentration in Finance

San Francisco State University

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