Hi, I’m
Carlea Jones
Secane,PA
Summary
Goal driven and successful professional seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
14
Customer Service
11
MS Office
Work History
CityTeam Ministries
Volunteer Coordinator
06.2021 - Current
Job overview
- Enhanced volunteer engagement by implementing effective recruitment strategies and organizing orientation sessions.
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
CityTeam Ministries
Administrative Assistant
11.2017 - 06.2021
Job overview
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Alliance Marketing Partners
Brand Representative
06.2016 - 03.2020
Job overview
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Communicated product information with confidence and educated consumers about company.
Education
Computer Learning Centers, Inc, Philadelphia, PA
Specialized Technology from Information Technology
George Washington High School, Philadelphia, PA
High School Diploma
Skills
- Project Scheduling
- Project Management
- Customer Relations
- Customer relationship development
- Client Relationship Building
- Data entry proficiency
- Meeting deadlines
- Microsoft Office Suite
- Multi-Line Telephone Systems
- Organization
- Written Communication
- Verbal Communication
- Multitasking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Coordinator
CityTeam Ministries
06.2021 - Current
Administrative Assistant
CityTeam Ministries
11.2017 - 06.2021
Brand Representative
Alliance Marketing Partners
06.2016 - 03.2020
Computer Learning Centers, Inc
Specialized Technology from Information Technology
George Washington High School
High School Diploma
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