Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Carlea Jones

Secane,PA
Carlea Jones

Summary

Goal driven and successful professional seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
years of professional experience
14

Customer Service

11

MS Office

Work History

CityTeam Ministries

Volunteer Coordinator
06.2021 - Current

Job overview

  • Enhanced volunteer engagement by implementing effective recruitment strategies and organizing orientation sessions.
  • Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
  • Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
  • Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.

CityTeam Ministries

Administrative Assistant
11.2017 - 06.2021

Job overview


  • Supported executive staff through scheduling meetings and preparing crucial documents.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Alliance Marketing Partners

Brand Representative
06.2016 - 03.2020

Job overview

  • Increased brand awareness by conducting product demonstrations and engaging with customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Communicated product information with confidence and educated consumers about company.

Education

Computer Learning Centers, Inc
Philadelphia, PA

Specialized Technology from Information Technology

George Washington High School
Philadelphia, PA

High School Diploma

Skills

  • Project Scheduling
  • Project Management
  • Customer Relations
  • Customer relationship development
  • Client Relationship Building
  • Data entry proficiency
  • Meeting deadlines
  • Microsoft Office Suite
  • Multi-Line Telephone Systems
  • Organization
  • Written Communication
  • Verbal Communication
  • Multitasking
Availability
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Timeline

Volunteer Coordinator

CityTeam Ministries
06.2021 - Current

Administrative Assistant

CityTeam Ministries
11.2017 - 06.2021

Brand Representative

Alliance Marketing Partners
06.2016 - 03.2020

Computer Learning Centers, Inc

Specialized Technology from Information Technology

George Washington High School

High School Diploma
Carlea Jones