Administrative Professional
Carlea Jones
CityTeam Ministries
Delaware County,PA
15
years of professional experience
14
Customer Service
12
MS Office
Goal driven and successful professional seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Volunteer Coordinator
2 Years 11 Months- Enhanced volunteer engagement by implementing effective recruitment strategies and organizing orientation sessions.
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Administrative Assistant
3 Years 11 Months- Supported executive staff through scheduling meetings and preparing crucial documents.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Brand Representative
3 Years 9 Months- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Communicated product information with confidence and educated consumers about company.
Energy Education Representative
4 Years- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Communicated product information with confidence and educated consumers about company.
- Engaged guests in conversation explaining money saving practices.
Education
Specialized Technology - Information Technology
High School Diploma
Skills
Project Scheduling
Project Management
Customer Relations
Customer relationship development
Client Relationship Building
Data entry proficiency
Meeting deadlines
Microsoft Office Suite
Multi-Line Telephone Systems
Organization
Written Communication
Verbal Communication
Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Volunteer Coordinator
CityTeam Ministries
09.2021 - 08.2024Read More
Administrative Assistant
CityTeam Ministries
10.2017 - 09.2021Read More
Brand Representative
Alliance Marketing Partners
06.2016 - 03.2020Read More
Energy Education Representative
Pennsylvania Resources Council
01.2010 - 01.2014Read More
Computer Learning Centers, Inc
Specialized Technology from Information Technology
Read More
George Washington High School
High School Diploma
Read More