Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carlecia L. Keitt

Sanford,FL

Summary

Dynamic Employment Specialist with a proven track record at Seminole County Public Schools, adept at job placement and client advocacy. Skilled in interview coaching and conflict resolution, I excel in cultivating employer relationships and enhancing client employability, ensuring successful job matches and retention. Committed to delivering exceptional results in workforce development.

Overview

30
30
years of professional experience

Work History

Employment Specialist

Seminole County Public Schools
Lake Mary, FL
06.1999 - Current
  • Cultivate relationships with community employers to secure job opportunities and internships for clients.
  • Facilitate skill development to enhance client employability and job readiness.
  • Identify and match qualified candidates with suitable job openings.
  • Deliver on-site support to ensure client retention and success in employment.
  • Prepare clients for interviews, boosting chances of securing positions.
  • Supervise clients at job sites to ensure effective task completion.
  • Submit accurate weekly and quarterly reports detailing client progress.
  • Contact employers to establish new employment opportunities for clients.

Customer Service Representative

Custom Care Carpet Cleaning
Longwood, Florida
11.1995 - 03.1998
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

High School Diploma -

Seminole High School

Licensed Nail Technician -

Daytona Beach Community College

Skills

  • Microsoft Word and Office
  • Organizational skills
  • Time management
  • Verbal and written communication
  • Job placement
  • Interview coaching
  • Skills assessment
  • Job development
  • Client advocacy
  • Record keeping
  • Conflict resolution
  • Team collaboration

References

Available upon request.

Timeline

Employment Specialist

Seminole County Public Schools
06.1999 - Current

Customer Service Representative

Custom Care Carpet Cleaning
11.1995 - 03.1998

High School Diploma -

Seminole High School

Licensed Nail Technician -

Daytona Beach Community College

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