. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
RES CARE
04.2023 - Current
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Transported clients to medical and dental appointments to provide support.
Developed and implemented individualized care plans to meet individual needs of each client.
Developed rapport to create safe and trusting environment for care.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted with daily living activities, running errands, and household chores.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Manager
Victoria Secret
03.2021 - 03.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Was trained in all aspects of the store and spent time in each management position available.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Receptionist
Renter Nixon Body Works
01.2020 - 02.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Created estimates for customers.
Talked to insurance adjusters.
Front End Coordinator
TJMAXX
02.2018 - 12.2020
Advised and trained new employees in job tasks, offering positive reinforcement.
Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
Successfully oversaw and handled all merchandising and maintenance for front end.
Engaged customers by offering to help find needed merchandise.
Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Teacher
Cicero Christian Church
05.2019 - 11.2019
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Planned and implemented integrated lessons to meet national standards.
Personal Care Giver
N/A
02.2016 - 03.2019
Maintained clean, safe, and well-organized patient environment.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted clients with daily living needs to maintain self-esteem and general wellness.