Carlee Mercer
Jacksonville
Summary
Versatile and dynamic professional with a proven track record at Cole, Scott & Kissane, adept in data entry and organization skills. Excelled in enhancing client satisfaction and team efficiency through meticulous scheduling and effective communication. Demonstrates a keen ability to learn quickly, ensuring high standards of confidentiality and client service.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Cole, Scott & Kissane
07.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
Administrative Assistant
Noshinit, IT Consulting
08.2022 - 07.2024
- Provided reliable support to executives by scheduling appointments, travel arrangements, and managing correspondence.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Receptionist /Business Office Assistant
Lakeview Health Systems
08.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Associate of Arts - Business Administration
Florida State Collage At Jacksonville
Jacksonville, FL08-2024
Skills
- Fast learner
- Data entry
- Organization skills
- Scheduling and planning
- Telephone skills
- Medical terminology
- HIPAA compliance
- Electronic medical records
- Time management
- Internal audits
Timeline
Legal Assistant
Cole, Scott & Kissane
07.2024 - Current
Administrative Assistant
Noshinit, IT Consulting
08.2022 - 07.2024
Receptionist /Business Office Assistant
Lakeview Health Systems
08.2021 - 08.2022
Associate of Arts - Business Administration
Florida State Collage At Jacksonville
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