CARLEE PALERMO
Carmel,IN
Summary
Skilled in customer relations and accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
GYMNASTICS COACH
Dana Mannix Gymnastics
01.2021 - Current
- Prepared and served concessions to customers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement
- Coordinated with other instructors and coaches to determine student advancement and progress
- Developed lesson plans and routines for individual students to meet personal goals and abilities
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage
- Instructed individual and group classes to customize needs and emphasize proper technique and safety
HOST/LEAD BUSSER
Mountain Flower Concessions
04.2022 - 09.2023
- Cleaned and organized establishment
- Greeted, ordered, and waited for customers
- Answered customer questions about ingredients and menu information
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Completed daily side work and opening and closing duties
- Input orders accurately into POS terminal, split bills and accepted payments
Education
No Degree - Fine Arts
Carmel Highschool
Carmel, IN05.2026
Skills
- Strong communication skills
- Team Collaboration
- Strong Interpersonal Skills
- Server Support
- Guest Relations
- POS Software
- Customer service
- Detail oriented
- Adaptable to change
- Problem Solving abilities
- Foreign language skills
- Patience and empathy
Timeline
HOST/LEAD BUSSER
Mountain Flower Concessions
04.2022 - 09.2023
GYMNASTICS COACH
Dana Mannix Gymnastics
01.2021 - Current
No Degree - Fine Arts
Carmel Highschool
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