Carlee Segebrecht

Key Responsibilities & Achievements:

• Led the $65 million hospital and clinic replacement project, overseeing design, construction, and stakeholder coordination, ensuring project milestones were met on schedule and within budget.
• Serve as the primary liaison for the construction project, coordinating with the construction manager, architect, USDA, financial lenders, the Department of Administration, and MHLC legal counsel to maintain compliance and smooth execution.
• Manage the $61 million USDA loan portfolio, working closely with lenders to prepare draw requests and review pay applications, ensuring financial adherence to budget and meeting all loan and grant reporting requirements.
• Ensure compliance with Department of Health and Family Services (DHFS) regulations (Chapters 50 and 124) by providing necessary documentation and facilitating record examination processes.
• Collaborate with medical staff and other hospital departments to ensure the delivery of high-quality patient care in a professional, compassionate environment.
• Develop long-term strategic plans and governance structures in partnership with the CEO, driving operational efficiencies and aligning organizational objectives with community health needs.
• Prepare monthly reports for the Hospital Committee detailing patient care quality, financial performance, clinic management, survey results, and the adequacy of the hospital’s physical resources and staff.
• Foster proactive communication with internal and external stakeholders, including patients, medical providers, community members, and the Board of Directors, ensuring transparency and alignment with organizational goals.
• Act as an ambassador for the hospital, representing its mission in the community and serving as the primary liaison for patients and their families.
• Lead recruitment, development, and retention of a high-performing leadership team focused on quality care delivery and patient satisfaction across all organizational areas.
• Oversee financial and accounting services, managing a board-approved operating budget while ensuring compliance with fiscal, regulatory, and risk management requirements.
• Ensure successful accreditation, and responsible for ensuring compliance and completion of quarterly & annual reporting to regulatory departments such as, but not limited to, Quad A, DSPS, 340B, and DHS.

Key Responsibilities & Achievements:

• Directed cross-functional teams to ensure the smooth operation of day-to-day clinic activities, aligning operations with long-term development and growth objectives in partnership with 11 clinician owners.
• Led the redesign of the clinic’s public website to optimize remote services, improving accessibility and engagement for patients.
• Oversaw compliance with quality assurance and regulatory standards for all clinical activities, ensuring operational excellence across the organization.
• Managed core HR functions, including recruitment, performance management, payroll, benefits strategy, employee relations, and HR compliance.
• Established and managed operations for two new facilities, overseeing staff and budgeting for a $1.5M operational budget.
• Cultivated a collaborative team environment by stabilizing and revitalizing administrative personnel to improve operational efficiency.
• Successfully transitioned clinic operations from in-person to telehealth services within 48 hours during the COVID-19 pandemic, maintaining continuity of care and minimizing disruptions.
• Achieved a $1.2M increase in annual production within two years through strategic process improvements and enhanced operational efficiency.
• Implemented streamlined scheduling and intake processes, reduced patient wait times by 66%, from 72 hours to 24 hours.
• Transitioned from reliance on external consultancy to building in-house capabilities, resulting in a 62% reduction in accounting service costs.

• Served as an integral part of Human Resources Managers Team in CALS to spearhead end-to-end HR activities of 5 departments, 2 centers/institutes, and all employees with focus to meet overall CALS units requirements.
• Offered leadership and guidance in various areas of HR functions, including recruitment, benefits administration, and talent management.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Delivered subject matter support and consultancy on diverse nature workforce relations issues, employment practices/wellness, non-renewals/layoffs, conflict resolution/corrective actions, grievances/appeals, dismissals/terminations, leaves, accommodations, equity/diversity/inclusion, and employee assistance.