Summary
Overview
Work History
Education
Skills
Additionalinformation
Awards
Timeline
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Carleen Brieck

Reinholds,PA

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

17
17
years of professional experience

Work History

Sr. App & Email Management Specialist

Affinity Express Inc.
2023.06 - 2024.05
  • Attained, managed and deployed both iOS and Android mobile applications
  • Successfully manage over 200 Apple developer accounts, managing the app submission and review process, and providing QA and troubleshooting services to development team
  • Identified process improvements with management and development team including adherence to changing app store policies and best practices
  • Foster relationships with Apple and Google and utilize deep knowledge of app store policies and procedures to improve first time approval rates and resolve submission rejections
  • Collaborated with international Team Members on daily processes and tasks
  • Provided technical assistance/support to international team members on company's digital products
  • Conduct business in SaaS environment
  • Familiar with both agile and waterfall methodology.

Sr. Mobile App/Email Management Specialist

Clipper Magazine- Coupon and Advertisement Magazines
2015.04 - 2023.06
  • Plan, manage and deploy both iOS and Android mobile applications
  • Successfully manage hundreds of Apple developer accounts, managing the app submission and review process, and providing QA and troubleshooting services to development team
  • Facilitate process improvements with management and development team including adherence to changing app store policies and best practices
  • Foster relationships with Apple and Google and utilize deep knowledge of app store policies and procedures to improve first time approval rates and resolve submission rejections
  • Responsible for setup, management and maintenance of email lists in Exact Target
  • Provide quality assurance and deployment services for email campaigns for over 60 clients
  • Familiar with both agile and waterfall methodology.

Caregiver

Self-employeed
2007.01 - 2014.01
  • Provided everyday care to husband who suddenly became blind
  • Taught disabled husband how to cook, clean, and every day task
  • Attended all doctors' appointments both local and nationwide for extended period of time.

Transportation Planner

McCormick & Company
2007.01 - 2007.01
  • Assigned various types of shipments to carriers to Salinas, CA and for the Maryland DC and Hunt Valley DC plant
  • Execute all shipping reports for east coast and west coast DC's
  • Ensure and maintain high quality of customer service to all carriers
  • Determined most cost-effective procedures and routes for shipments.

Education

Bachelor of Science - Supply Chain and Information Systems

Pennsylvania State University
University Park, PA
06.2006

Certificate of Achievement - Psychology of Leadership

ECornell, Cornell University SC Johnson Graduate School of Management
Ithaca, NY
01.2018

Skills

  • Mobile applications
  • IOS
  • Android
  • Jira
  • Agile
  • SQL
  • Linux
  • Software Troubleshooting
  • SAP ERP
  • Supplier management
  • Microsoft Office
  • Supply chain management

Additionalinformation

Experienced in Exact Target (Salesforce), Experienced in iTunes and Google Play Stores, Experienced in Google Suite, Knowledgeable of SAP, Knowledgeable of Manugistics, Knowledgeable of Linux, Familiar with SQL, Ability to work independently, Excellent problem solving skills, Presentations- PowerPoint, Excel data chart, Suburb communication skills, Ability to establish positive working relationships with customers/coworker, Strong critical thinking skills, Ability to multitask, Experienced using development tracking tools Jira, and familiarity with remote team communication platforms like Slack or Teams, Strong organizational skills

Awards

  • ACE award
  • Employee of the month award

Timeline

Sr. App & Email Management Specialist

Affinity Express Inc.
2023.06 - 2024.05

Sr. Mobile App/Email Management Specialist

Clipper Magazine- Coupon and Advertisement Magazines
2015.04 - 2023.06

Caregiver

Self-employeed
2007.01 - 2014.01

Transportation Planner

McCormick & Company
2007.01 - 2007.01

Bachelor of Science - Supply Chain and Information Systems

Pennsylvania State University

Certificate of Achievement - Psychology of Leadership

ECornell, Cornell University SC Johnson Graduate School of Management
Carleen Brieck