Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

CARLEEN JUNIOR

Kankakee,IL

Summary

Dynamic Executive Administrative Assistant with proven expertise at Kankakee School District in calendar management and meeting coordination. Adept at utilizing Microsoft Excel to enhance efficiency and streamline processes. Recognized for exceptional organizational skills and a commitment to fostering effective communication across departments, ensuring timely project completion and improved operational flow.

Overview

31
31
years of professional experience

Work History

Executive Administrative Assistant

Kankakee School District
Kankakee, IL
01.2006 - Current
  • Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
  • Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
  • Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
  • Created spreadsheets using Excel software programs, including formulas, macros, and pivot tables.
  • Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
  • Coordinated communications between departments to ensure the timely completion of projects.

Secretary

DHS Group
Kankakee, IL
07.2004 - 12.2005
  • Resolved discrepancies between applications and supporting documentation through further investigation or contact with applicants or employers as necessary.
  • Interviewed clients to obtain information needed to determine eligibility for benefits.
  • Provided education about the various types of government assistance available, along with the corresponding qualifications required for each program.
  • Reviewed documents such as pay stubs, tax returns, birth certificates, and other records to ensure compliance with program requirements.
  • Assessed client eligibility for benefits according to state and federal guidelines.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.

Customer Service Representative

gage Marketing
Kankakee, IL
09.1997 - 05.1998
  • Provided accurate information about products and services to customers.
  • Resolved customer complaints promptly and efficiently.
  • Implemented innovative methods for streamlining the customer service process.
  • Answered customer inquiries and provided accurate information regarding products and services.

Manager

Wendy's Restaurant
Kankakee, IL
07.1994 - 08.1997
  • Coached, mentored, and trained team members to improve their job performance.
  • Scheduled interviews for potential candidates and conducted reference checks before hire.
  • Provided leadership during times of organizational change or crises.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Conducted performance reviews for team members.

Education

High School Diploma -

Kankakee High School
Kankakee, IL
06-1988

Skills

  • Calendar management
  • Meeting coordination
  • Travel arrangements
  • Microsoft Excel
  • Document preparation
  • Inventory management

Affiliations

  • I attend church on Sundays and serve as a Sunday school teacher. I write plays and actively participate in a chapter, organizing fundraisers as well.

Timeline

Executive Administrative Assistant

Kankakee School District
01.2006 - Current

Secretary

DHS Group
07.2004 - 12.2005

Customer Service Representative

gage Marketing
09.1997 - 05.1998

Manager

Wendy's Restaurant
07.1994 - 08.1997

High School Diploma -

Kankakee High School

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