Carleena Simmons
Tecumseh,MI
Summary
I am looking for a full time job placement where I can shine using my clerical and veterinary support skills. I am self-motivated, reliable, responsible and hardworking. I thrive in environments where customer service and personal care is the main focus. I would love to be a part of providing a caring space for your animal clients and their families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
Debra McGinnis & Associates
09.2023 - Current
- Independent Contractor; Remote Services
- Administrative Assistant for occupational therapist practice
- My focus within this role is management of our client/patients files
- I also assist with onboarding new patients, working with medical and auto Insurances
- I use my organization skills for processing of mail, faxes and staff/team emails
- Directing, reviewing and responding to emails within the requested timeline, to help keep our OT providers on schedule
- This roll also includes my assistance with AR record keeping
- As an independent contractor I review our system and keep up to date on what is needed from me without direct supervision
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Dishwasher/Kitchen Staff
Frank's Place
06.2024 - Current
- Worked efficiently under pressure in a fast-paced environment to meet customer demands
- Maintained a positive attitude and strong work ethic throughout each shift
- Assisted kitchen staff with food preparation tasks as needed
- Make pizza dough, and house made sauces,Built take out boxes
- Following health and safety regulations-Maintained a high level of cleanliness in the dishwashing area
- Managed large volumes of dirty dishes, utensils, and glassware during peak hours, Bussing tables
- Adhered to company policies regarding personal hygiene and appearance standards at all times
- Answer the telephone and take customer's food orders
- Running food to the dining room as well as handling curbside orders. Execute food orders in a timely manner
- Handle guest complaints and maintained a healthy relationship with guests
Life Care Professional
Visiting Angels
06.2023 - 06.2024
- Focus was to help senior citizens to manage life safely in their own homes
- Some of my tasks included:
- Remind clients to take their medications
- Do meal prep as requested
- Do basic household chores at the request of clients
- Incontinence care/ assist with showers as needed, and with basic hygiene needs
- Transport client to appointments as needed and to run errands per clients request
- Encourage exercise and engage with clients to encourage daily independence
- Assist with Animal care
- 24/7 supervision and care
- Familiar with gait belt usage
- I have experience working with memory care and dementia patients
Life Care Professional
Kennedy Care
06.2021 - 06.2023
- Remind clients to take their medications
- Do meal prep as requested
- Do basic household chores at the request of clients
- Incontinence care/ assist with showers as needed, and with basic hygiene needs
- Transport client to appointments as needed and to run errands per clients request
- Encourage exercise and engage with clients to encourage daily independence
- Assist with Animal care
- 24/7 supervision care
- Familiar with gait belt usage
Lead Cashier/Key Holder
Wawa
08.2015 - 07.2017
- Worked as the head cashier and keyholder
- I provided excellent customer service to guests, also handled customer complaints and returns
- Worked in the cooler
- Trained new employees, and provided employee breaks
- Store cleanliness and upkeep was my responsibility
- Weekly inventory as well as checking in vendors
- Food safety, prepped food and make specialty coffee
Kennel Technician
Ranch Animal Hospital
08.2013 - 08.2014
- I provided one on one customer service to pet owners
- Managed the upkeep of the boarding facility and cared for animals boarding with us
- Focused on providing a clean and safe environment for both the staff and animals
- Administered medications, feedings and bathed both cats and dogs
- Provided playtime outside to dogs and cared for birds and rabbits as well
- I also filled in as receptionist when needed
- Answering phones and setting up Veterinary care appointments
- Kept inventory shelves clean and stocked
- As well as providing tender love and care to clients pets
- Customer service skills
- Animal Care
- Multitasking in busy environment
- Manage and organize staff and boarded animal needs
Cat Care Giver
Cat Depot
03.2013 - 08.2013
- Supported the shelter''s mission by participating in outreach programs that promoted responsible pet ownership and animal welfare.
- Provided one on one customer service to potential adopters
- Also provided tours to visitors
- Bathed cats
- Socialized with feral cats.
- Monitored cat behavior closely to identify any issues or signs of illness requiring veterinary attention promptly.
- Cleaning of the facility-cleaning litter boxes, Laundry
- Assisted with the local pet food bank
- Fed and medicated cats in the shelter
- Cleaning skills
- Customer service skills
Education
High School Diploma -
Home Schooled
Tecumseh, MI01-2012
Certificate of Completion - Veterinary Medicine
LISD Tech Center
Adrian, MI01.2011
Skills
- Strong work ethic
- Customer service
- Kennel Experience
- Animal Care
- Pet Grooming
- Veterinary Assistant
- Meal Preparation
- Medical recordkeeping
- Team player
- Multitasking
- Organizational skills
- Caregiving
- Food Service
- Dementia Care, Memory Care
- Cleaning and sanitizing,Laundry
- Food Preparation, Food Handling,Coffee Experience
Certification
Certificate -Veterinary Medicine
LISD Tech Center- Work Based Learning Office
Veterinary Medicine Program Certificate Received:
- Veterinary Assistant
- Veterinary Receptionist
- Kennel Assistant
Additional Information - References
References available on request.
Timeline
Dishwasher/Kitchen Staff
Frank's Place
06.2024 - Current
Office Assistant
Debra McGinnis & Associates
09.2023 - Current
Life Care Professional
Visiting Angels
06.2023 - 06.2024
Life Care Professional
Kennedy Care
06.2021 - 06.2023
Lead Cashier/Key Holder
Wawa
08.2015 - 07.2017
Kennel Technician
Ranch Animal Hospital
08.2013 - 08.2014
Cat Care Giver
Cat Depot
03.2013 - 08.2013
High School Diploma -
Home Schooled
Certificate of Completion - Veterinary Medicine
LISD Tech Center
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