Carleigh Graves
Oceanside,California
Summary
Efficient Office Assistant with 1 year of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Midsouth Towing
Somerville, TN
01.2020 - 12.2020
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
Cashier
Loven Fresh
Oakland, TN
10.2018 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Gateway Christian School
Oakland, TN05-2020
Skills
- Customer Service
- File Maintenance
- Inventory Management
- Call handling
- Strong Problem Solver
- Prioritizing Work
- Payment Collection
- Cash Handling
- Cash Register Operation
- Customer Assistance
Certification
Medical Coder and Billing Professional date Issued 03/20/2024
References
References available upon request.
Timeline
Office Assistant
Midsouth Towing
01.2020 - 12.2020
Cashier
Loven Fresh
10.2018 - 01.2020
High School Diploma -
Gateway Christian School
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