Carleigh Leach
Disaster Specialist - Attorney
Highlands Ranch
Summary
Dynamic Attorney and Disaster Project Specialist with the State of Colorado DHSEM, skilled in emergency response planning and stakeholder coordination. Proven track record in enhancing disaster recovery processes and delivering exceptional customer service. Adept at data analysis and innovative problem-solving, driving continuous improvement in organizational efficiency and effectiveness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Disaster Project Specialist
State of Colorado DHSEM
Centenial
05.2015 - Current
- Stayed up to date on federal, state and local regulations governing emergency response plans.
- Studied successful plans from other locations to assess opportunities to improve program operation.
- Coordinated with stakeholders to ensure the successful execution of the disaster recovery process.
- Developed and deepened relationships with local municipalities, county departments, city agencies, and private non-profits to facilitate smooth planning and coordination of emergency response.
- Analyzed current processes and procedures to recommend improvements to enhance efficiency in disaster response times.
- Updated emergency preparedness resource materials plan to comply with federal and state regulations.
- Maintained up-to-date records of all disaster recovery activities and documentation.
- Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
- Assisted with customer requests, answered questions, and exceeded customer satisfaction by identifying creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided technical assistance to grant applicants in project formulation, including developing the scope of work and grant application, monitoring, reimbursement, and closeout of FEMA-funded grants.
- Recognized by management for providing exceptional customer service.
Senior Analyst
Energy & Resource Consulting Group
Denver
05.2013 - 05.2014
- Conducted financial policy analysis and prepared written testimony for 4 electric utility rate cases before New Orleans City Council.
- Generated standard or custom reports summarizing business, financial or economic data.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Gathered and organized data to analyze current industry trends.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Optimized project management, resuting in timely deliverables and improved client satisfaction rates.
Loss Mitigation Consultant
Special Counsel
Denver
04.2012 - 01.2013
- Reviewed loan servicing and foreclosure practices of large financial institutions to identify errors, misrepresentations, or other deficiencies causing borrower financial harm, pursuant to a consent agreement with the Office of the Comptroller of Currency.
- Confirmed adequate loan modification documentation and verified the accuracy of mortgage servicers' financial calculations to determine the existence and extent of borrower harm across 200 cases.
- Liaised with customers, management, and the sales team to better understand customer needs and recommend appropriate solutions.
Education
J.D. - Law
Louisiana State University
Baton Rouge, LA12-2010
Graduate Diploma - Civil Law
Louisiana State University
Baton Rouge, LA12-2010
Bachelor of Science - Business Administration
Louisiana State University
Baton Rouge, LA12-2005
Skills
- Emergency response planning
- Regulatory compliance
- Stakeholder coordination
- Disaster recovery management
- Database management
- Project management
- Data analysis
- Customer service
- Continuous improvement
- Grant management
- Innovative problem solving
- Scope definition
- Documentation management
- Time management
- Teamwork and collaboration
- Time management abilities
- Project planning
- Customer relationship management
- Attention to detail
- Interpersonal communication
- Written communication
- Problem-solving
- Analytical thinking
- Cost analysis
Certification
- Bar Admission: Colorado, Attorney Registration #44550
- Notary Public
Accomplishments
- Mission Accomplished Team Award for securing FEMA project obligations totaling $1,745,122,353.09 for the COVID-19 disaster (September 2022).
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionTimeline
Disaster Project Specialist
State of Colorado DHSEM
05.2015 - Current
Senior Analyst
Energy & Resource Consulting Group
05.2013 - 05.2014
Loss Mitigation Consultant
Special Counsel
04.2012 - 01.2013
J.D. - Law
Louisiana State University
Graduate Diploma - Civil Law
Louisiana State University
Bachelor of Science - Business Administration
Louisiana State University
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