Collaborated with small business owners across all industries, leveraging their ongoing advertising initiatives to amplify brand visibility and refine return on investment outcomes.
Conducted comprehensive analysis of client specific KPIs and engaged in strategic consultations to enhance monthly performance outcomes.
Owned and managed a book of 700+ accounts using Salesforce to help drive the entire sales cycle with clients.
Participated in combined partnerships with team members, fostering a supportive environment for mutual ideation and brainstorming sessions aimed at promoting knowledgeable interactions and collective innovation.
Logistics Account Executive
Total Quality Logistics
Charlotte, NC
12.2021 - 12.2022
Drove amazing customer service using strong communication and problem-solving skills.
Managed multiple tasks and projects simultaneously, including but not limited to ensuring pickup and delivery is on time for daily shipments and resolve all carrier related issues.
Constantly identified new ways to grow the market by leveraging pleased customers and proactive outreach.
Ensured strong follow-through with clients in a fast-paced, constantly evolving environment.
Sales and Marketing Intern
Cape Fear Distillery
Elizabethtown, NC
07.2021 - 12.2021
Introduced product line to ABC licensed establishments in Mecklenburg and surrounding counties.
Established new client accounts in the Charlotte area.
Effectively increased product sales in the Concord/Charlotte territory.
Marketing Intern
Platinum Key Travel Concierge
Remote
11.2020 - 05.2021
Responsible for creating weekly website content and schedule that highlighted various destinations and partner brands.
Developed, curated, and scheduled social media content and content strategies that increased brand awareness.
Successfully coordinated and executed a photoshoot, ensuring smooth collaboration among team members and delivering visually appealing assets that aligned with brand identity and marketing goals.
Education
Digital Marketing Science Certification
University of North Carolina At Charlotte
Remote
04.2024
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
12.2021
Skills
Skilled in Microsoft Office Suite, G Suite, and Adobe Creative Suite
Google Ads, Facebook Ads
SaaS
Salesforce and Tableau
Relationship management
Strong digital analysis ability
Exceptional public speaking skills
Detail oriented
Activities and Honors
National Society for Leadership and Success
Chi Omega Sorority: Secretary 2020-2021, Merchandise Chair 2019-2020, Sisterhood Support Fall 2019
<ul><li>Provide administrative and logistical support for two large-scale home visitation programs, collaborating with internal departments and 22 external partner sites.</li><li>Maintain and process data reports used for program funding, eligibility verification, and compliance with county requirements.</li><li>Track and manage client referrals using internal databases, developing tools to improve workflow, accuracy, and reporting.</li><li>Serve as a key liaison between program staff, subcontractors, and data/research teams, supporting improvements in systems and documentation.</li><li>Support onboarding of new staff, prepare materials, and assist in maintaining accurate records and eligibility tracking.</li><li>Respond to public inquiries on home visiting programs, offering culturally responsive information and referrals to community services.</li></ul> at LA Department of Public Health<ul><li>Provide administrative and logistical support for two large-scale home visitation programs, collaborating with internal departments and 22 external partner sites.</li><li>Maintain and process data reports used for program funding, eligibility verification, and compliance with county requirements.</li><li>Track and manage client referrals using internal databases, developing tools to improve workflow, accuracy, and reporting.</li><li>Serve as a key liaison between program staff, subcontractors, and data/research teams, supporting improvements in systems and documentation.</li><li>Support onboarding of new staff, prepare materials, and assist in maintaining accurate records and eligibility tracking.</li><li>Respond to public inquiries on home visiting programs, offering culturally responsive information and referrals to community services.</li></ul> at LA Department of Public Health