Carlene Concoly
New Kensington,Pennsylvania
Summary
Effective at meeting food service operational and financial objectives. Knowledgeable about budget administration, inventory management and cost-reduction strategies.
Overview
21
21
years of professional experience
Work History
Food Service Director
The Nutrition Group
08.2001 - 06.2022
- Developed strategies to improve food service levels for busy facility handling 900 meals each day.
- Oversaw food preparation and monitored safety protocols.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Arts - Food And Nutrition
Pennsylvania Institute of Culinary Arts
Pittsburgh, PA06.
Skills
- Labor and Overhead Cost Estimation
- Delegating Assignments and Tasks
- Staff Scheduling
- Health Code Compliance
- Payroll Administration
- Customer Retention
- Expense Tracking
- Calm and Pleasant Demeanor
- POS Terminal Operations
- Inventory Management Software
- Budget Administration
- Money Handling
Timeline
Food Service Director
The Nutrition Group
08.2001 - 06.2022
Associate of Arts - Food And Nutrition
Pennsylvania Institute of Culinary Arts
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