Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlene Gordon

Brooklyn,NY

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

10
10
years of professional experience

Work History

Store Manager

Walgreens
New York, NY
02.2015 - Current
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Education

Science

Brooklyn Academy Of Science And The Environment
Brooklyn, NY
06-2007

Skills

  • Payroll Management
  • Operations Management
  • Budget Administration
  • Employee Training
  • Store operations oversight
  • Shift Scheduling
  • Store Merchandising
  • Talent Recruitment
  • Operational budgeting
  • Sales Strategies

Timeline

Store Manager

Walgreens
02.2015 - Current

Science

Brooklyn Academy Of Science And The Environment

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Carlene Gordon