Carlene Nolan
Charlotte,NC
Summary
With 24 years of experience, including 19 years in pharmaceutical sales, I have a proven track record of increasing product sales and successfully launching new product lines. Expertise in expanding customer base in physician and office settings. Excel at developing and implementing effective marketing and sales plans, strategies, and techniques. Highly skilled at delivering presentations and representing product lines at industry events. Familiar with identifying and addressing the needs of physicians and other healthcare professionals. Outstanding verbal and written communication skills, combined with dedication to providing superior service, make me a valuable asset in the sales field.
Overview
18
18
years of professional experience
Work History
Immunology Sales Representative
Celltrion
Los Angeles, CA
07.2023 - Current
- Launching Yuflyma and Zymfentra in the GI space
- Establishing new relationships with Physicians and their staff around the topic of Crohn’s Disease and Ulcerative Colitis
- High level analyzation of territory metrics to maximize routing in growth areas
- Creating a territory business plan to drive business and increase share of voice
- Partnering with specialty pharmacies, Infusion Centers and Formulary team to cultivate awareness and confidence in the product
- Identifying the key stakeholders in the office and discovering new ways to service each office
- Utilizing all resources to pull-through the message of IBD and effectively deliver a strong clinical message on each call
- Cultivating a strong relationship with Dr.Sadeea Abbasi from Cedar Sinai Hospital as a National Speaker for Zymfentra
- Ranked 6 out of 54 Territories
Healthcare Representative
On-Call, LLC
04.2023 - 07.2023
- Working with the LA County Department of Public Health for the PREP federal initiative to end the HIV crisis
- Providing valuable information to physicians and their staff concerning the rise in HIV cases
- Consulting with the staff on current treatment protocols and how to implement new protocols to ensure all patients are screened for HIV
- Partnering with each office to provide helpful tools and resources to reduce the number of new HIV cases
- Collaborating with the LA Department of Public Health to set up in-services with KOL’s in the area
Medical Device Sales Representative
LeMaitre Vascular, Inc.
11.2022 - 04.2023
- Creating an effective sales ecosystem that cultivates relationships with surgeons and their staff
- Supplying the OR staff with the proper devices to help aid them in treating their patients
- Establishing an educational environment for physicians and their staff through skills labs, in-services and OR consultations
- Ranked #6 out of 65 territories
Neuroscience Sales Representative
Syneos Health
06.2019 - 11.2022
- Launching Nurtec and Quviviq in the Primary Care sphere
- Establishing new relationships with Physicians and their staff around the topic of insomnia
- High level analyzation of territory metrics to maximize routing in growth areas
- Creating a territory business plan to drive business and increase share of voice
- Partnering with specialty pharmacies to help with Medicare Part D and various carve out plans with formulary challenges
- Identifying the key stakeholders in the office and discovering new ways to service each office
- Utilizing all resources to pull-through the message of insomnia and effectively deliver a strong clinical message on each call
- Cultivating a strong relationship with Dr
- Rajkumar Dasgupta from USC Hospital as a National Speaker in Sleep Medicine
- Ranked 17 out of 142 Territories Nationally
Senior Sales Representative
IQVIA
08.2017 - 06.2019
- Cultivating new business in the Hyperthyroid marketplace
- Selling to Primary Care and Endocrinologist physicians
- Consulting in patient identification
- Delivering excellent customer service to the total office
- Establishing strong relationships with the staff and Physicians
- Creating new and innovative ways to service each office
- Strategically analysing territory business to maximize market share and increase share of voice
- President’s Club 2018 for top 10% sales territory out of 106 territories nationally
Sales Representative
InVentiv Health
07.2015 - 04.2017
- Consistent in conducting territory management oversight to pull-through business goals and strategies
- Selling to top Cardiology, Primary Care, Endocrinologist, Rheumatologist and Pulmonologist
- Successfully connecting the appropriate patient type with Respiratory, Insomnia and Lipid products
- Successfully managed a 6-product bag
- Consistently closed for the business on every call with physicians to drive business and increase market share
- Solid expertise in working with counterparts maximizing call potential, routing, and resources with top offices in territory
- Identifying growth potential within the territory and adjusting routing to reflect those physician offices
- Ranked 10 out of 72 territories
Sales Representative
Abbott/Abbvie
03.2010 - 06.2015
- Selling Biologics to Rheumatology and Gastroenterologist through Humira
- Launched Androgel 1% and Androgel 1.62% for testosterone replacement therapy
- Scientific liaison communicating the key-components of the product with the appropriate patient types
- Analysed market conditions and targeted top offices to promote products
- Built solid relationships with office managers that helped secure better access to Physicians
- Successfully launched new products in the territory by identifying potential writers
- Worked closely with counterparts in the territory to construct clear and concise business plans that grew our sales performance by 30%
- Conducted lunch and dinner programs with medical professionals presenting products from a Physician’s point of view
- Developed cohesive business relationships with Specialty Pharmacy chains to take advantage of cross-selling opportunities within the territory
- President’s Club Award Winner 2012
- Ranked 6 out of 120
Sales Representative
Quintiles Corp
08.2007 - 02.2010
- Established successful account relationships with Physicians in a Hospital and Office setting maintaining consistent communication of new product and safety information
- Recognized in the top 5% Sales achievement out of 100 representatives in the district
- Consistently exceeded sales quota and goals in a competitive market
- Recruited influential Physicians in the territory as advocates for product lines, including one of the largest practices in the area
- Selected by District Manager 3 years in a row to present at District wide meetings on Effective Selling Skills
- Designated as Byetta Team Champion for 2 years
Education
Bachelor of Arts - History and English
University of North Carolina at Charlotte
Charlotte, NC01.1998
High School Diploma -
South Mecklenburg High School
Charlotte, NC01.1993
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Sales development
Accomplishments
- Ranked #3 in Nationally
- Successfully launched Androgel, Belsomra, Nurtec, Yuflyma, Zymfentra and Steqeyma
- Grew territory from 16% Market Share to 86%
- Supervised team of 8 staff members-Interim Distric Manager for the West Team
Personal Information
Title: Senior Sales Representative
Timeline
Immunology Sales Representative
Celltrion
07.2023 - Current
Healthcare Representative
On-Call, LLC
04.2023 - 07.2023
Medical Device Sales Representative
LeMaitre Vascular, Inc.
11.2022 - 04.2023
Neuroscience Sales Representative
Syneos Health
06.2019 - 11.2022
Senior Sales Representative
IQVIA
08.2017 - 06.2019
Sales Representative
InVentiv Health
07.2015 - 04.2017
Sales Representative
Abbott/Abbvie
03.2010 - 06.2015
Sales Representative
Quintiles Corp
08.2007 - 02.2010
High School Diploma -
South Mecklenburg High School
Bachelor of Arts - History and English
University of North Carolina at Charlotte
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