Carlene Olguin
Waianae
Summary
Results-driven housing professional prepared for this role. Proven ability to navigate clients through housing challenges and deliver impactful solutions. Collaborative team player with focus on achieving positive outcomes and adapting to evolving requirements. Skilled in client advocacy and resource coordination.
Professional with strong background in housing services prepared to excel in this role. Skilled in client assessment, financial counseling, and conflict resolution. Known for fostering collaborative team environments and delivering results. Adaptable, reliable, and adept at navigating changing needs to support housing stability
Diligent Case Manager/Housing Counselor with solid background in housing counseling. Successfully guided clients through housing processes and resolved complex issues. Demonstrated effective communication and problem-solving skills to support client needs.
Overview
1
1
Certification
Work History
Community Outreach Specialist Housing Counselor
Hawaiian Community Assets
07.2025 - Current
- Developed personalized action plans to guide clients through housing stability processes
- Maintained accurate records of client interactions and progress for reporting purposes
- Provided follow-up support to ensure ongoing client engagement and success in housing solutions
- Researched local housing market trends to inform counseling strategies and recommendations
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
- Developed successful housing action plans, addressing individual client needs and financial goals.
- Managed high caseloads effectively while maintaining strict confidentiality standards.
- Assisted clients in achieving homeownership by guiding them through the home buying process.
- Monitored progress towards service plan goals.
- Engaged with community members to build trust and foster relationships for program participation.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients with obtaining housing, employment and support resources.
- Improved client financial literacy by conducting comprehensive budget and credit counseling sessions.
Education
High School Diploma -
Waianae High School
Waianae, HI06-1968
Skills
- Experience in nonprofit organizations
- Community engagement
- Partnership development
- Recordkeeping skills
- Presentation skills
- Needs assessment
- Teamwork and collaboration
- Problem-solving
- Effective time management
- Problem-solving abilities
- Multitasking
- Active listening
- Clear communication
Accomplishments
HUD Housing Counselor Certificate
Kahua Wai Wai Trainer Certificate - Financial Literacy
Crown Ministry Financial Literacy Trainer Certificate
Certification
- HUD Housing Counselor. Hawaiian Community Assets August 2025
- Kahua Wai Wai Financial Education Trainer November 2025
- Crown Ministry Financial Literacy Trainer - 2024
Timeline
Community Outreach Specialist Housing Counselor
Hawaiian Community Assets
07.2025 - Current
High School Diploma -
Waianae High School