Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlene Wing

Grand Haven

Summary

Dynamic individual with hands-on experience in Human Resouces and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Life Enrichment Coordinator

Chestnut Fields Assisted Living
12.2022 - Current
  • Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
  • Evaluated program effectiveness regularly, utilizing feedback from residents, families, and staff to make continuous improvements in programming offerings.
  • Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs.
  • Provided compassionate support to residents coping with personal losses or challenging life events by offering emotional support and connecting them with relevant resources within the community.
  • Increased family involvement in life enrichment activities by hosting special events and maintaining open lines of communication with residents'' loved ones.
  • Enhanced resident engagement by organizing and implementing a diverse range of activities, events, and programs.
  • Ensured compliance with applicable regulations pertaining to activity programming in senior living communities.

Director of Recreation Therapy

Resthaven
07.2019 - 12.2022
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Human Resources Manager

DaySpring Services
07.2018 - 07.2019
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Motivated employees through special events and incentive programs.

Recruitment Specialist

North Ottawa Care Center
10.2017 - 07.2018
  • Utilized Trinity Health's proven DASH hiring process, to streamlined and efficient hiring process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
  • Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
  • Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
  • Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
  • Hired employees and initiated new hire paperwork process.

Life Enrichment Coordinator

North Ottawa Care Center
11.2016 - 07.2018
  • Organized and executed daily and monthly therapeutic programs for senior residents.
  • Maintained monthly budget effectively to show good stewardship of resources while scheduling events, entertainment, and purchasing supplies.
  • Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing.
  • Served as a resource for staff members seeking guidance on incorporating life enrichment principles into their daily interactions with residents.
  • Sought opportunities for education to better serve seniors living with Dementia.
  • Implemented in services for staff to gain knowledge to serve residents with Dementia.

Education

Bachelor's Of Applied Arts - Therapeutic Recreation

Central Michigan University
Mount Pleasant, MI
12.2010

High School Diploma -

Grand Haven High School
Grand Haven, MI
05.2007

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Active listening
  • Excellent communication

Certification

  • Certified Therapeutic Recreation Specialist 2011 to present. Certification #60888

Timeline

Life Enrichment Coordinator

Chestnut Fields Assisted Living
12.2022 - Current

Director of Recreation Therapy

Resthaven
07.2019 - 12.2022

Human Resources Manager

DaySpring Services
07.2018 - 07.2019

Recruitment Specialist

North Ottawa Care Center
10.2017 - 07.2018

Life Enrichment Coordinator

North Ottawa Care Center
11.2016 - 07.2018

Bachelor's Of Applied Arts - Therapeutic Recreation

Central Michigan University

High School Diploma -

Grand Haven High School

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