Carleshia Porter
Pearl,MS
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Cashier with 5 plus years cash handling and customer service experience in grocery retail environment. Hardworking Tote Processor offering 6+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Metro Jackson Ob/Gyn
03.2022 - Current
- Prepare patient charts daily to drive maximum patient care
- Update patient medical, social and family history each visit
- Collect and document patient vital signs such as weight, height, blood pressure, and other medical information
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Dispose of biohazards and sharp containers when half full
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Chaperone physician with pap smear, general pelvic checks, breast exams and pregnant patients
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during record keeping and communications.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Promoted safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assist physician with minor surgeries, including preparing operating room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answer 25-30 telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Venipuncture
- Prepare referrals for different physician specialist
- Assisted physician in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout procedure while assisting healthcare professional as needed.
- Prepare H&P's and Pre-op orders for physician surgery patients
- Prior authorizations for medications
- Prepare FMLA paperwork for patients going on leave due to surgery and or prenatal care
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
Certified Clinical Medical Assistant
Quinn Healthcare- Externship
04.2022 - 05.2022
- Prepare patients charts daily to drive maximum patient care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient hand offs.
- Collect and document patient vital signs and other medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout procedure while assisting healthcare professionals as needed.
- Improved patient flow within clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured optimal patient experience by , comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during record keeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Promoted safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation.
- Answered 25- 30 telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Call and fax patient medication and refills if required
Tote Processor
Propak Logistics
11.2014 - 03.2018
- Process totes off assembly line into designated placement area and removal of unnecessary equipment
- Maintained organized work area by cleaning and removing hazards.
- Operated pallet jack and tug machine
- Keeping record with daily production
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Supported team members in their tasks, contributing to overall team success.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Assisted colleagues as needed, fostering positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within processing field.
- Operated and serviced processor equipment to maintain production output.
- Prepared, boxed, and staged outgoing shipments.
Customer Service
McDonald's
05.2010 - 02.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Medical Billing/Coding Certificate -
Purdue University Global
West Lafayette, IN01.2025
Medical Assistant Certification -
Delta Technical College
Ridgeland, MS05.2022
High School Diploma -
Richland High School
Richland, MS05.2014
Skills
- HIPAA Compliance
- Immunization Administration
- Venipuncture Expertise
- Medical Office Procedures
- Clinical Documentation
- Specimens collection and processing
- Healthcare Software Usage
- Medical Terminology
- Electronic Health Records
- Customer Service
- Inventory and supply management
- Medical History Recording
- Physician support
- Patient Scheduling
- Professionalism and Ethics
- Specimen Collection
Certification
- BLS/CPR Provider
- CCMA Certification
Awards
- Track & Field Certificate
- 100% Quality Certificate
- Good Customer Service Certificate
Timeline
Certified Clinical Medical Assistant
Quinn Healthcare- Externship
04.2022 - 05.2022
Certified Medical Assistant
Metro Jackson Ob/Gyn
03.2022 - Current
Tote Processor
Propak Logistics
11.2014 - 03.2018
Customer Service
McDonald's
05.2010 - 02.2012
Medical Billing/Coding Certificate -
Purdue University Global
Medical Assistant Certification -
Delta Technical College
High School Diploma -
Richland High School
- BLS/CPR Provider
- CCMA Certification
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