Summary
Overview
Work History
Education
Skills
Timeline
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Carletta Chase

Washington,DC

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

29
29
years of professional experience

Work History

Home Daycare Owner

Chase Daycacre LLC
01.2005 - Current
  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Ensured timely completion of homework assignments by assisting with tasks and answering questions.
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Supported child development milestones by implementing age-appropriate learning activities.
  • Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Established trust among families within local community networks leading to numerous referrals from satisfied clients.

Cashier

Safeway
01.1999 - 12.2004
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Hecht's Department Store
03.1995 - 01.1999
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Theodore Roosevelt High School
Washington, DC

Skills

  • Curriculum Planning
  • Classroom Organization
  • Budgeting and Finance
  • Nutrition Knowledge
  • Cash Register Operation
  • Drawer Balancing
  • Cash Handling
  • Customer Service
  • Retail Merchandising
  • Time Management Skills
  • Refunds and Exchanges
  • Cleaning and Sanitizing

Timeline

Home Daycare Owner

Chase Daycacre LLC
01.2005 - Current

Cashier

Safeway
01.1999 - 12.2004

Cashier

Hecht's Department Store
03.1995 - 01.1999

High School Diploma -

Theodore Roosevelt High School

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Carletta Chase