Carletta Garrett
Charlotte,NC
Summary
Dedicated to first-rate communication and team success. Stays on top of current and expected demands, quickly realigning tasks to handle needs.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Cook
Shake Shack
11.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Administrative Assistant
Palmer’s Notary Services LLC
07.2022 - 11.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Delivery Courier
Amazon Prime Products
04.2021 - 06.2022
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Skills
- Customer Service
- Microsoft Office
- Conflict resolution
- Order Fullfillment
- Effective planner
Timeline
Cook
Shake Shack
11.2023 - Current
Administrative Assistant
Palmer’s Notary Services LLC
07.2022 - 11.2023
Delivery Courier
Amazon Prime Products
04.2021 - 06.2022
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