Carletta Ray
Dedicated educator with 34 years of experience in fast-paced, people-centered environments. Skilled in communication, relationship building, and problem-solving, fostering welcoming atmospheres for diverse communities. Expertise in managing challenging situations and collaborating with teams to provide guidance and support. Seeking to leverage strong service orientation and professionalism in a Guest Services role within the airport industry.
Work History
Educator/Educational Leader - Retired
33 Years 10 Months- Developed and implemented programs and activities designed to meet diverse needs.
- Provided clear, professional communication to individuals from varied backgrounds and with different needs.
- Established positive relationships by actively listening, addressing concerns, and providing appropriate assistance.
- Adapted communication and service approaches to accommodate different situations and individual needs.
- Collaborated effectively with team members to coordinate activities and achieve organizational goals.
- Utilized technology and digital tools to improve communication, engagement, and efficiency.
- Coordinated and organized large-scale events involving multiple participants, staff members, and community stakeholders.
- Monitored situations, identified areas requiring attention, and adjusted approaches to resolve issues effectively.
- Provided guidance and support to colleagues while promoting teamwork and consistent service practices.
- Managed multiple responsibilities while maintaining organization, professionalism, and attention to detail.
- Provided guidance and support to new team members, sharing best practices for effective communication and managing daily responsibilities..
- Led professional development in technology, customer engagement, and effective workplace practices.
Education
Master of Arts - Educational Administration (M.Ed.)
Bachelor of Science - Elementary Education
Skills
Accomplishments
Throughout my 34-year career in education, I was recognized three times as Teacher of the Year for excellence in teaching and dedication to student success. I was also a Golden Key recipient and was recognized by Who's Who Among American Educators for my professional achievements and contributions to education. My career reflects a strong record of leadership, communication, organization, problem-solving, and building positive relationships with students, families, colleagues, and the community.
Certification
- Elementary Education State Teaching License- Grades 1-8
- Principalship/Educational Leadership Certification
- Reading and Literacy endorsement