Summary
Overview
Work History
Education
Skills
Certification
Timeline
CARLETTA WASHINGTON

CARLETTA WASHINGTON

Philadelphia,PA

Summary

Community home supervisor with management experience and exceptional people skills. Versed in a group home and overseeing residents and staff. Desires a challenging role with background as a supervisor and Im looking to join a growing entrepreneurial organization as part of the Executive team.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Family Support Worker

Bethanna
03.2024 - Current
  • Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
  • Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
  • Strengthened families'' resilience through crisis intervention, counseling, and referral services.
  • Developed strong rapport with clients, fostering trust necessary for effective intervention.
  • Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.

RSP

Gaudenzia
04.2022 - 11.2024
  • Worked closely with medical professionals, including psychiatrists and nurses, to coordinate medication management plans as part of a comprehensive approach to client care.
  • Promoted an environment of mutual respect and empathy within group sessions, creating a safe space conducive to honest sharing and personal growth among participants engaged in recovery support activities.
  • Maintained detailed case notes and documentation, ensuring accurate records for each client''s history and progress within the program.
  • Educated family members on addiction issues and treatment approaches, facilitating greater understanding and support from loved ones throughout the recovery process.
  • Assisted clients in identifying personal goals for recovery and developing actionable plans to achieve them.
  • Provided crisis intervention when necessary, effectively deescalating situations and connecting clients with appropriate resources.
  • Developed strong rapport with clients, fostering trust and open communication to facilitate progress in their recovery journey.

Food Service Worker

School District of Philadelphia
09.2021 - 06.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

DSP

Carelink Services
01.2018 - 03.2022
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.

Community Home Supervisor

KenCrest Services
01.2014 - 06.2019
  • As a Community Home Supervisor, I am responsible for the overall house budgeting and supervising all house staff, and ensuring a healthy emotional and physical environment for the resident
  • Train all staff in the needs and responsibilities of the house and their individual program plans
  • Assign staff hours, days and shifts to be worked
  • Maintain house petty cash and credit cards accounts
  • Ensure scheduling and completion of timely medical appointments
  • Complete monthly reports for each individual client
  • Submit program disruptions as needed
  • Ensure proper medication storage and administration of all individuals medication
  • Complete and conduct performance evaluations for new staff after probationary period and for all staff yearly
  • Manage transportation for weekly on appointments for the residents
  • Approve staff time in kronos

Resident Advisor

Lynch Community Homes
10.2000 - 12.2014
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes, dishes and running errands
  • Prepare and maintain records of clients progress and services performed, reporting changes in clients condition to supervisor
  • Perform healthcare related task, such as monitoring vital signs and medications, under the direction of registered nurses and physiotherapist
  • Administer bedside and personal care, such as ambulation and personal hygiene
  • Transport clients to locations outside the home, such as to physician offices or on outings using a motor vehicle
  • Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new life style
  • Participate in case reviews, consulting with the team caring for the clients, to evaluate the clients needs and plan for continuing services

Child Care Worker

Portia's Family Daycare
05.1997 - 09.2000
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts
  • Sanitize toys and play equipment
  • Observe and monitor children's play activities
  • Instruct children in healthy and personal habits, such as eating, resting, and toilet habits
  • Read to children and teach them simple painting, drawing, handicrafts and songs
  • Organize and participate in recreational activities, such as games
  • Assist in preparing food for children and regulates periods
  • Helping children with homework and school work
  • Sterilize bottles and prepares formula

Education

High School Diploma -

Olney Charter High School, Philadelphia, PA
01.2000

Skills

  • Training and development
  • Client-focused
  • Quick learner
  • Community resources
  • Family case plans
  • File/records maintenance

Certification

  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • [State] Driver's License

Timeline

Family Support Worker - Bethanna
03.2024 - Current
RSP - Gaudenzia
04.2022 - 11.2024
Food Service Worker - School District of Philadelphia
09.2021 - 06.2023
DSP - Carelink Services
01.2018 - 03.2022
Community Home Supervisor - KenCrest Services
01.2014 - 06.2019
Resident Advisor - Lynch Community Homes
10.2000 - 12.2014
Child Care Worker - Portia's Family Daycare
05.1997 - 09.2000
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • [State] Driver's License
Olney Charter High School - High School Diploma,
CARLETTA WASHINGTON