CARLETTA WASHINGTON
Philadelphia,PA
Summary
Community home supervisor with management experience and exceptional people skills. Versed in a group home and overseeing residents and staff. Desires a challenging role with background as a supervisor and Im looking to join a growing entrepreneurial organization as part of the Executive team.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Family Support Worker
Bethanna
Philadelphia, PA
03.2024 - Current
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
RSP
Gaudenzia
Philadelphia, PA
04.2022 - 11.2024
- Worked closely with medical professionals, including psychiatrists and nurses, to coordinate medication management plans as part of a comprehensive approach to client care.
- Promoted an environment of mutual respect and empathy within group sessions, creating a safe space conducive to honest sharing and personal growth among participants engaged in recovery support activities.
- Maintained detailed case notes and documentation, ensuring accurate records for each client''s history and progress within the program.
- Educated family members on addiction issues and treatment approaches, facilitating greater understanding and support from loved ones throughout the recovery process.
- Assisted clients in identifying personal goals for recovery and developing actionable plans to achieve them.
- Provided crisis intervention when necessary, effectively deescalating situations and connecting clients with appropriate resources.
- Developed strong rapport with clients, fostering trust and open communication to facilitate progress in their recovery journey.
Food Service Worker
School District of Philadelphia
Philadelphia, PA
09.2021 - 06.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
DSP
Carelink Services
Philadelphia, PA
01.2018 - 03.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
Community Home Supervisor
KenCrest Services
Malvern, PA
01.2014 - 06.2019
- As a Community Home Supervisor, I am responsible for the overall house budgeting and supervising all house staff, and ensuring a healthy emotional and physical environment for the resident
- Train all staff in the needs and responsibilities of the house and their individual program plans
- Assign staff hours, days and shifts to be worked
- Maintain house petty cash and credit cards accounts
- Ensure scheduling and completion of timely medical appointments
- Complete monthly reports for each individual client
- Submit program disruptions as needed
- Ensure proper medication storage and administration of all individuals medication
- Complete and conduct performance evaluations for new staff after probationary period and for all staff yearly
- Manage transportation for weekly on appointments for the residents
- Approve staff time in kronos
Resident Advisor
Lynch Community Homes
Willow Grove, PA
10.2000 - 12.2014
- Perform housekeeping duties, such as cooking, cleaning, washing clothes, dishes and running errands
- Prepare and maintain records of clients progress and services performed, reporting changes in clients condition to supervisor
- Perform healthcare related task, such as monitoring vital signs and medications, under the direction of registered nurses and physiotherapist
- Administer bedside and personal care, such as ambulation and personal hygiene
- Transport clients to locations outside the home, such as to physician offices or on outings using a motor vehicle
- Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new life style
- Participate in case reviews, consulting with the team caring for the clients, to evaluate the clients needs and plan for continuing services
Child Care Worker
Portia's Family Daycare
Philadelphia, PA
05.1997 - 09.2000
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Sanitize toys and play equipment
- Observe and monitor children's play activities
- Instruct children in healthy and personal habits, such as eating, resting, and toilet habits
- Read to children and teach them simple painting, drawing, handicrafts and songs
- Organize and participate in recreational activities, such as games
- Assist in preparing food for children and regulates periods
- Helping children with homework and school work
- Sterilize bottles and prepares formula
Education
High School Diploma -
01.2000
Skills
- Training and development
- Client-focused
- Quick learner
- Community resources
- Family case plans
- File/records maintenance
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
- [State] Driver's License
Timeline
Family Support Worker - Bethanna
03.2024 - Current
RSP - Gaudenzia
04.2022 - 11.2024
Food Service Worker - School District of Philadelphia
09.2021 - 06.2023
DSP - Carelink Services
01.2018 - 03.2022
Community Home Supervisor - KenCrest Services
01.2014 - 06.2019
Resident Advisor - Lynch Community Homes
10.2000 - 12.2014
Child Care Worker - Portia's Family Daycare
05.1997 - 09.2000
Olney Charter High School - High School Diploma,